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I’m a Business Analyst II with 15+ years of experience streamlining energy sector operations through requirements gathering, system optimization, and process improvement. I enjoy working with teams to resolve bottlenecks and drive automation and bring a proven track record in deploying and managing enterprise applications like MS Dynamics 365 CRM and Concur. I'm deeply committed to enhancing the user experience and delivering measurable business value to the companies I work for.I’m currently an Information Systems Business Analyst II at an energy commodities company (Calpine Energy Solutions, formerly Noble Americas Energy Solutions). 𝐏𝐫𝐞𝐯𝐢𝐨𝐮𝐬 𝐫𝐨𝐥𝐞𝐬 𝐢𝐧𝐜𝐥𝐮𝐝𝐞…✓ Information Systems Business Analyst I at Calpine Energy Solutions ✓ Data Analyst at Calpine Energy Solutions✓ Software Tester at Calpine Energy Solutions𝐒𝐞𝐯𝐞𝐫𝐚𝐥 𝐡𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬...✓ Delivered numerous cost-saving automation projects that collectively saved hundreds of hours in manual work.✓ Facilitated the development, launch, and post-launch stages of multiple enterprise applications like Concur, PaperSave, and Microsoft Dynamics GP. 𝐖𝐡𝐞𝐫𝐞 𝐈 𝐞𝐱𝐜𝐞𝐥...✓ Translating business needs into actionable technical specifications for developers and end-users. ✓ Process mapping, analysis, and optimization for diverse operational functions. ✓ Requirements gathering, testing, and quality assurance throughout the SDLC. ✓ Project coordination, user documentation development, and post-implementation support. ✓ Tool Expertise: MS Dynamics 365 CRM, Concur, SQL, Azure DevOps, Atlassian Jira and Confluence
Calpine Energy Solutions, Llc
View- Website:
- calpinesolutions.com
- Employees:
- 362
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Information Systems Business Analyst IiCalpine Energy Solutions, Llc Sep 2022 - PresentSan Diego, California, United StatesI support an energy commodity business within the energy sector, working on sales (MS Dynamics CRM), expense reporting (Concur), and auditing (SecurEnds) applications and collaborating with internal and external teams in an Agile Scrum environment.𝐊𝐞𝐲 𝐓𝐚𝐬𝐤𝐬 & 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐬Requirements Gathering & Analysis ✓ Collaborates with business stakeholders✓ Collects information on required business use cases and documents system needsProcess Optimization✓ Analyzes existing workflows✓ Identifies bottlenecks✓ Designs more efficient processesProject Management✓ Manages software upgrades, rollouts, and migrations✓ Coordinates with users, developers, and external vendorsQuality Assurance✓ Creates and executes test plans/cases✓ Identifies bugs✓ Tracks and manages tickets in Azure DevOpsUser Support & Enablement✓ Develops user guides/documentation ✓ Conducts training sessions✓ Provides ongoing troubleshootingStakeholder Communication✓ Liaises between technical and business teams✓ Translates business requirements into user storiesTools✓ MS Dynamics 365 CRM✓ Power Automate✓ SQL✓ Azure DevOps✓ Atlassian Confluence✓ Microsoft Project✓ SecurEnds (user access review software)
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Information Systems Business AnalystCalpine Energy Solutions, Llc Nov 2019 - Sep 2022Greater San Diego Area
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Information Systems Business AnalystCalpine Energy Solutions, Llc Nov 2010 - Jun 2018Greater San Diego AreaAs Business Analyst, I held similar responsibilities to my more senior position above, but with slightly less scope and autonomy in the projects I was involved in. I primarily supported the deployment and integration of business-critical applications, such as: ✓ Concur (Expense Reporting & Management)✓ Microsoft Dynamics 365 GP (General Ledger)✓ PaperSave (Accounts Payable Invoice Approval Workflow)When the company (formerly known as Noble Americas Energy Solutions) was acquired by Calpine Energy Solutions in 2016, I was instrumental in the transition from legacy platforms (Dynamics GP, PaperSave) to PeopleSoft and ImageNow.𝐊𝐞𝐲 𝐓𝐚𝐬𝐤𝐬 & 𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐬Software Implementation & Upgrades✓ Led the rollout of Concur, Microsoft Dynamics GP, and PaperSave✓ Managed subsequent upgrades.Project Coordination✓ Coordinated with third-party developers✓ Creating project plans and prioritizing tasksRequirements Gathering & Analysis✓ Gathered system requirements from accounting stakeholdersQuality Assurance✓ Developed and executed QA test casesVendor Management✓ Oversaw vendor relationships for Accounts Payable, including TIN matching, W2 validation, and 1099 filings
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Data AnalystCalpine Energy Solutions, Llc Jun 2007 - Nov 2010Greater San Diego AreaOne of my earlier positions with the company (acquired by Calpine Energy Solutions in 2016) involved providing post-launch support to Oracle Lodestar, a legacy application used by energy companies to track and calculate complex energy settlements (pricing, volumes, allocations, and billing), in addition to data warehousing, analytics, and reporting. This role was quality assurance focused and involved the identification and reporting of bugs and data related issues with the software.
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Software TesterCalpine Energy Solutions, Llc Aug 2006 - Jun 2007Greater San Diego AreaInitially a contract role that I took on after graduation, this position would soon become FTE. Here, I was tasked with supporting the pre-launch stages of Oracle Lodestar. I was promoted to Data Analyst as a result of quickly building up expertise in the business systems and processes being used at the time
Ryan Castro Skills
Ryan Castro Education Details
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Information Systems
Frequently Asked Questions about Ryan Castro
What company does Ryan Castro work for?
Ryan Castro works for Calpine Energy Solutions, Llc
What is Ryan Castro's role at the current company?
Ryan Castro's current role is Business Analyst | 15+ years of experience streamlining energy operations with CRM & Automation | Microsoft Dynamics, SQL.
What is Ryan Castro's email address?
Ryan Castro's email address is ry****@****ons.com
What is Ryan Castro's direct phone number?
Ryan Castro's direct phone number is +161925*****
What schools did Ryan Castro attend?
Ryan Castro attended San Diego State University-California State University.
What are some of Ryan Castro's interests?
Ryan Castro has interest in Boating, Christianity, Exercise, Investing, Outdoors, Electronics, Home Improvement, Reading, Music, Sports.
What skills is Ryan Castro known for?
Ryan Castro has skills like Visio, Access, Microsoft Sql Server, Sdlc, Sql, Sharepoint, Business Analysis, Databases, Testing, Microsoft Access, System Administration.
Who are Ryan Castro's colleagues?
Ryan Castro's colleagues are Rajitha Batchu, Derek Bertolini, Deborah Zahorec, Curtis Johnson, Trung Ha, Jonathan Turner, Debra Flores.
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Ryan Castro
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Ryan Castro
Salt Lake City Metropolitan Area2ryancastro.com, mastercontrol.com1 (801) 9XXXXXXX
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