Ryan Finn Email & Phone Number

Greater Phoenix Area

Phoenix, Arizona, United States

- I support Reachdesk's most strategic customers throughout the full-cycle of their relationship from onboarding and implementation, ongoing product training and feature education, identifying new areas of use and solutions to exceed customer expectations, as well as navigating through the renewal process.

- Ensure success of new and existing customers throughout customer lifecycle including pre-implementation scoping through initial onboarding, early adoption, strategy development and expansion.- Manage multi-layered relationships with end users, champions and VP and C-level sponsors to increase satisfaction and internal customer health scores.- Execute.

Scottsdale, Arizona, United States

- Responsible for full post-sale customer lifecycle including: onboarding and implementation, customer training, identifying and working active upsells, as well as managing renewal of a high value book of 50+ accounts.- Effectively managed and negotiated renewals and upsells while ensuring stellar customer satisfaction scores.- Actively work with customers.

Phoenix, Arizona, United States

- Manage a dedicated book of business and built relationships with Fortune100 enterprise customers achieving 100%+ YoY dollar retention 2+ years in a row.- Lead full cycle strategic renewals as well as cross-sell and upsell opportunities to exceed revenue targets.- Serve as SME for customer advisory boards and internal product ideations.- Conduct executive.

Phoenix, Arizona

Tempe, Arizona

Responsible for managing daily tasks, special projects and group of individuals supporting mid-market and SMB book of business.Provided ongoing training support and advice to team to achieve optimal results for clients and ensure key deliverables are being metMaintain high levels of customer engagement and satisfaction within both product and communication.

Tempe, Arizona

Responsible for managing daily tasks, special projects and group of individuals supporting one of the company’s largest revenue generating and most strategic accountsProvided ongoing training support and advice to team to achieve optimal results for clients and ensure key deliverables are being metMaintain high levels of customer engagement and.

Tempe, Arizona

Maintain high levels of customer engagement and satisfaction within both product and communication which lead to account advocacy & loyaltyWork with product management to translate business needs to product requirements and craft new solutions for customersAssist clients with onboarding including understanding the client's objectives, collecting client.

Phoenix, Arizona

Quickly establish client rapport and deliver key messagesDemonstrated ability to collaborate with and influence external clients, identify potential client growth opportunities as well as resolving client concerns while driving results through creative problem solvingExtremely goal oriented and frequently exceeds client and company expectationsAbility to.

Scottsdale, AZ

Identified and surveyed businesses as quality candidates for the Yelp advertising programAcquired an extensive knowledge of online advertising platforms and educated small business owners on how to successfully manage their online presenceAbility to successfully communicate through various digital mediums the power of the product as a solution to small.

Austin, TX

Exceeded customer service expectations by providing customers with resolutions of technical, billing and general service inquiriesExcel individually and cohesively within a team environment to meet and exceed sales mobile and residential sales objectives while exceeding all call center metricsUtilize critical thinking and problem solving skills on a daily.

Tucson, AZ

Provided exceptional customer service to maximize store experience in a high volume, focal company storeResponsible for recruiting, training and retaining employees involved in both stockroom and general store operation tasksTrained new employees to be able to effectively complete stockroom-based and tasks including store refresh and quarterly company.