Processed, burned, and thoroughly checked medical record CDs for defects and quality, using attention to detail, averaging about 500 CDs every week. Took stock of necessary supplies and maintained stock.

• Managed all processes of the incoming and outgoing mail for the company.• Took stock and ordered supplies for the mail room.• Provided coverage of the reception desk and data entry in Administrative Services.

• Assisted students with computer related issues including getting on the PBA Network, using the school online tools, and resetting passwords.• Answered the main Lab phone line, to serve students and faculty with computer related needs.• Maintained the lab, including installing necessary software.

• Designed and created the 2008 Start! Heart Walk corporate sponsor signage to promote event.• Helped to design quarterly newsletter to donors to solicit contributions.• Communicated with the media by writing press releases about Heart Association events.

Worked under the South Side Area Coordinator (Residence Life). Requested petty cash for South Side events, used advanced knowledge of Microsoft Word to create marketing materials for events, assisted students with a variety of issues both over the phone and in person.

• Provided customer service to prospective students, involving receiving incoming queries and making outgoing calls.• Helped evaluate admission of prospective athletes by interviewing them, reviewing their transcripts.• Provided guided tours of the campus to an average of 20 students.