• Increased test coverage and improved feedback loop by contributing automated end-to-end tests, utilizing Playwright to validate expected visual states in project creation and navigation workflows.• Implemented automated approval process on pull requests to ensure that high priority bug fixes are accompanied by tests to prevent future regressions, resulting in 73% of eligible PRs having new tests added.• Developed protocols and cross-functional playbook for client release process, working with stakeholders to define responsibilities and ensure quality, consistency, and mitigation for failure scenarios.

• Implemented Bug SLA requirements across Engineering org, resulting in an 85% decrease in open P1 bugs in production.• Built and scaled quality engineering org to support 5 product engineering teams with internal and vendor staffing, driving quarterly planning and cross-company quality OKRs and initiatives.• Developed Engineering wide regression testing strategy, executing over 500 test cases on every release covering all critical surfaces, decreasing test cycle duration from 1 week to 1 day.

• Drove adoption of integration tests with Jenkins CI that resulted in a 70% reduction in release defects found in staging environment.• Reduced flakiness in automated test suite from 90% to 10% over 2 months, designing Jenkins pipelines to isolate root causes.• Automated VPN access provisioning using IAM, S3, Puppet, and shell scripts, removing a frequent source of manual work.• Implemented metrics and monitoring for integration test framework using StatsD, SignalFX, and RSpec, enabling nightly insights into flaky tests and overall stability of E2E suite.• Reduced test suite duration by 25% through enabling test data setup with Ruby on Rails factories.• Increased QA team efficiency by integrating Testrail with RSpec for automatic reporting of test results.• Improved maintainability of test framework by refactoring to use page object model with Site Prism and Capybara.• Design parameterized Jenkins builds, allowing for testing of branches across environments for clear promotion of code.• Improved speed of release qualification by integrating TestRail with RSpec suite for automatic reporting of test coverage.

• Decreased duration of release test cycle from 4 days to 1 day through process refinement, while continuing to expand code coverage.• Headed manual UI testing for web application to support a rapidly growing product and engineering org with 20+ new customer launches per year.• Established sprint planning, retrospective, and scrum practices for QA team, achieving a reliable velocity for trusted commitments to other teams.• Defined release testing and qualification process that served as an ongoing, trusted standard in the organization.

• Coordinated global QA and automation team, planning testing, tracking timelines and responsibilities, and facilitating cross-team communication for audio and live sound testing.• Oversaw QA testing on comprehensive redesign of the audio engine in Pro Tools 11, assessing complex user workflow needs to deliver exceptional quality on deadline.• Planned and executed testing on 5 major Pro Tools software releases, in areas ranging from compatibility and performance to audio integrity and plugins/effects processing.• Supported professional studios and customers, diagnosing and reproducing issues through black-box, functional, and exploratory testing on Windows, OSX, and hardware systems.