Ryan G. Email & Phone Number

San Francisco, CA, US

• Increased test coverage and improved feedback loop by contributing automated end-to-end tests, utilizing Playwright to validate expected visual states in project creation and navigation workflows.
• Implemented automated approval process on pull requests to ensure that high priority bug fixes are accompanied by tests to prevent future regressions, resulting in 73% of eligible PRs having new tests added.
• Developed protocols and cross-functional playbook for client release process, working with stakeholders to define responsibilities and ensure quality, consistency, and mitigation for failure scenarios.

San Francisco, CA, US

• Implemented Bug SLA requirements across Engineering org, resulting in an 85% decrease in open P1 bugs in production.
• Built and scaled quality engineering org to support 5 product engineering teams with internal and vendor staffing, driving quarterly planning and cross-company quality OKRs and initiatives.
• Developed Engineering wide regression testing strategy, executing over 500 test cases on every release covering all critical surfaces, decreasing test cycle duration from 1 week to 1 day.

San Francisco, CA, US

• Drove adoption of integration tests with Jenkins CI that resulted in a 70% reduction in release defects found in staging environment.
• Reduced flakiness in automated test suite from 90% to 10% over 2 months, designing Jenkins pipelines to isolate root causes.
• Automated VPN access provisioning using IAM, S3, Puppet, and shell scripts, removing a frequent source of manual work.
• Implemented metrics and monitoring for integration test framework using StatsD, SignalFX, and RSpec, enabling nightly insights into flaky tests and overall stability of E2E suite.
• Reduced test suite duration by 25% through enabling test data setup with Ruby on Rails factories.
• Increased QA team efficiency by integrating Testrail with RSpec for automatic reporting of test results.

San Francisco, CA, US

• Decreased duration of release test cycle from 4 days to 1 day through process refinement, while continuing to expand code coverage.
• Headed manual UI testing for web application to support a rapidly growing product and engineering org with 20+ new customer launches per year.
• Established sprint planning, retrospective, and scrum practices for QA team, achieving a reliable velocity for trusted commitments to other teams.
• Defined release testing and qualification process that served as an ongoing, trusted standard in the organization.

Burlington, MA, US

• Coordinated global QA and automation team, planning testing, tracking timelines and responsibilities, and facilitating cross-team communication for audio and live sound testing.
• Oversaw QA testing on comprehensive redesign of the audio engine in Pro Tools 11, assessing complex user workflow needs to deliver exceptional quality on deadline.
• Planned and executed testing on 5 major Pro Tools software releases, in areas ranging from compatibility and performance to audio integrity and plugins/effects processing.
• Supported professional studios and customers, diagnosing and reproducing issues through black-box, functional, and exploratory testing on Windows, OSX, and hardware systems.

Residency For Experienced Programmers

Bachelor Of Arts - Ba