Ryan Gillespie Email & Phone Number

Harrisburg, Pennsylvania, United States

Manages multiple components of the vendor lifecycle, including: • Strategizing with internal business stakeholders to determine vendor needs and alignment with corporate goals, ensuring cost effective and efficient acquisition of services through appropriate acquisition processes, including use of RFP, RFI, and RFQ. • Participating in the vendor contracting process including drafting, negotiating, and ensuring proper approval and execution of contracts. • Monitoring vendors’ performance to contract, including performance guarantees and service levels, and regularly communicating with internal business stakeholders regarding vendor performance. • Participating in decision to disengage or renew vendors and assisting with the disengagement or renewal.Identifies and implements process improvements to increase overall effectiveness of the vendor lifecycle Enters and maintains data in various systems in support of vendor lifecycle management functions, such as capturing vendor information in directories, monitoring the contract review and approval process, and entering metadata from contracts.

Harrisburg, Pennsylvania, United States

Managed a team of nine Process Improvement Consultants and Analysts by guiding project management efforts, navigating roadblocks, and achieving developmental goals. Lead process improvement efforts throughout the organization to identify opportunities, establish leadership and stakeholder buy-in, and drive continuous improvement across the enterprise. Collaborated with Consultants and Project Sponsors to ensure project scope aligned with organizational strategic objectives and included clearly defined and measurable success criteria. Developed and lead a company-wide Lean Six Sigma training program to equip participants with the skills and tools required to drive process improvements within their departments and become stewards of continuous improvement.

Harrisburg, Pennsylvania Area

Managed projects with internal business stakeholders designed to increase efficiency, improve quality, and reduce opportunities for error. Partnered with business owners to evaluate and map their current processes, conduct root cause analysis, identify improvement opportunities, and implement data-driven, measurable, and sustainable solutions using the DMAIC method. Built strong cases for action with cross-functional subject matter experts and business owners to achieve measurable administrative cost savings.

Camp Hill, Pennsylvania

Redesigned the financial chart of accounts to optimize the oversight of comprehensive and individual department performance. Re-engineered the field service reporting process by implementing a new enterprise software solution to decrease the time between services performed and the issuing of a customer invoice from 2-3 weeks to 2-3 days. Executed the transition from an Excel-based expense reporting program to the more efficient application solution, CONCUR, significantly reducing the time for employees to process and submit expense reports. Reduced inventory value by more than half while maintaining expedited lead times and maximum customer satisfaction.

Master Of Business Administration (M.B.A.), Business

Bachelor’S Degree, Telecommunications