Ryan Grasley Email & Phone Number

San Diego, CA

■ Recruited to work on a project task force of 4 analysts to analyze and correct a cascade of issues resulting from the deployment of off-label referral functionality.■ Worked closely with Surgical team to bridge the gap between outpatient and inpatient (surgical) scheduling workflows.■ Established several internal processes among project implementation.

Tacoma, WA

■ Worked with 3rd party vendor to successfully implement SMS-based patient satisfaction survey■ Performed readiness assessment for proposed “Open Scheduling” project using several methods to extract key data from the EMR and exposing multiple broken workflows in the process.■ Identified broken process surrounding creation of referring providers and.

Tacoma, WA

■ Assisted with Cadence rollout to 300+ ambulatory clinics with 2,600+ providers■ Collaborated with team manager on planning and preparation for TemplateBuild Workshops, Appointment Conversion, and go-live support■ Built powerful custom Excel macros to aggregate visit type and modifier databy provider from several hundred individual workbooks■ Improved.

Tacoma, WA

Worked with a team of 16 OpTime and Anesthesia analysts, primarily focused on implementation activities for go-live of three hospitals. Functioned as one of four team leads, organizing and delegating work to a subteam of four analysts. Primary point of contact for issues/build involving Workflow Engine Rules (LOR), Programming Points (LPP), Data Courier.

Tacoma, WA

Worked with a team of analysts to gather customer requirements, establish foundational build, and roll-out Cadence module to 140+ physician practices and four hospitals within a very aggressive timeframe. Subsequently assumed role of interim team manager and PM, directing implementation efforts for Alegent-Creighton Health in Omaha, NE and Franciscan.

Greater San Diego Area

Worked directly with hospital leadership on a number of strategic initiatives to improve scheduling accuracy and productivity, while reducing complexity and waste. Defined new organizational policies and standards, and acted as the lead for all efforts requiring changes to Cadence build. Key Results:■ Collaborated with Dr. Mark Murray, published author and.

Tacoma, WA

Performed in-depth analysis of Nuclear Medicine workflows for three independently operated locations, identifying scheduling inefficiencies and bottlenecks, and correcting/optimizing build to improve scheduling capacity and increase patient volumes. Key Results: ■ Made substantial changes to Nuc. Med. procedures, panels, visit types, and pools, resulting.

Worked with a small team to gather requirements, plan, build, and implement Cadence for 80 hospital outpatient clinics. Worked with clinics individually post-go-live to refine and optimize workflows.Key Results:■ Received award for excellence in customer service during Cadence go-live, as well as accolades from hospital leadership for a seamless.

Provided second level support for a variety of outpatient clinical systems and worked with vendors to integrate new systems into the hospital network.Key Results:■ Designed server architecture for TeleResults EMR implementation on a severely compressed schedule as a “rescue effort.” Brought servers to full functionality by project’s original target date.

Evaluated users’ small-scale I.T. needs and facilitated practical solutions to accommodate them. Promoted to Team Lead of veteran staff. Delegated new projects to team, resolved urgent issues, and managed projects involving hospital executives and VIPs.

Time divided between the management of installation efforts for all non-proprietary computer equipment in the Saperstein Critical Care Tower (still under construction at the time), and the configuration of the hospital’s new call routing system.