- Subject Matter Expertise: Leveraged extensive experience as a Military Police Advanced Leaders Course Instructor, providing expert knowledge and practical insights to enhance the training of future military police leaders.- Curriculum Development: Developed and updated course materials, ensuring relevance to current military police tactics, techniques, and procedures, and integrating real-world scenarios for a dynamic learning experience.- Instructional Leadership: Facilitated engaging and effective classroom instruction, incorporating a variety of teaching methods to accommodate diverse learning styles and maximize comprehension.- Practical Application: Organized and supervised field exercises, allowing students to apply classroom knowledge in realistic scenarios, fostering practical skills development and readiness.- Leadership Development: Mentored and guided students in their professional development, emphasizing leadership skills, decision-making, and ethical conduct in military police operations.- Assessment and Feedback: Conducted thorough assessments of students' performance, providing constructive feedback to support their growth and readiness for leadership roles within the military police field.- Regulatory Compliance: Ensured compliance with military regulations and standards in the delivery of training, contributing to the overall effectiveness and credibility of the Advanced Leaders Course.- Collaboration with Command Staff: Worked closely with command staff to align training objectives with organizational goals, contributing to the success of the overall mission and objectives of the Army Reserve.- Adaptability and Innovation: Demonstrated adaptability and innovation in training methods, incorporating the latest advancements in military police tactics and technology to keep the curriculum current and dynamic.

-Supporting Google via Randstad Sourceright-Advocate for Google’s diversity, equity, and inclusion initiatives.

- Customer Service Excellence: Provided exceptional customer service as a Service Advisor at Freightliner, ensuring customer satisfaction through effective communication, problem resolution, and timely updates on service progress.- Diagnostic Assistance: Collaborated with service technicians to accurately diagnose issues reported by customers, facilitating efficient and precise repair processes for Freightliner vehicles.- Service Coordination: Coordinated service appointments, prioritized work orders, and ensured timely completion of repairs, optimizing the workflow to meet or exceed customer expectations.- Technical Consultation: Assisted customers in understanding technical aspects of repairs, explaining recommended services, and offering transparent and clear explanations of associated costs.- Documentation Management: Maintained accurate and organized service records, including customer information, vehicle details, and service history, ensuring compliance with company policies and industry standards.- Parts Procurement: Facilitated the procurement of necessary parts and materials for repairs, collaborating with suppliers to ensure availability and timely delivery.- Cost Estimation: Provided detailed and accurate cost estimates for services and repairs, working within budgetary constraints and offering cost-effective solutions to customers.- Quality Assurance: Conducted follow-up communication with customers to ensure satisfaction and address any post-service concerns, maintaining a commitment to the highest standards of service quality.- Technical Knowledge: Stayed informed about Freightliner products, technical updates, and industry trends, enabling effective communication with customers and technicians.- Team Collaboration: Worked collaboratively with the service team, including technicians and support staff, to optimize overall service efficiency and uphold the reputation of Freightliner for reliability and quality service.

- Client Relationship Management: Cultivated and maintained strong relationships with clients, understanding their hiring needs, and providing tailored solutions to meet recruitment objectives.- Strategic Account Development: Developed and executed strategic plans to expand and deepen relationships with key accounts, driving revenue growth and ensuring long-term partnerships.- Customized Recruitment Solutions: Collaborated with clients to design and implement customized recruitment strategies, utilizing Recruit Military's resources to connect them with high-caliber veteran talent.- Market Research and Analysis: Conducted market research to identify industry trends, competitor insights, and opportunities, enabling data-driven decision-making for clients.- Effective Communication: Clearly communicated Recruit Military's value proposition to clients, demonstrating the unique benefits of hiring veterans and aligning their needs with the platform's capabilities.- Sales Performance: Consistently met or exceeded sales targets, demonstrating a results-oriented approach and contributing to the overall success of Recruit Military.- Event Coordination: Orchestrated and participated in job fairs, hiring events, and networking opportunities, effectively connecting veterans with employers and enhancing Recruit Military's brand visibility.- Consultative Selling: Employed a consultative selling approach, understanding client pain points and providing solutions through Recruit Military's suite of services.- Customer Success Advocacy: Advocated for client success within the organization, ensuring seamless execution of recruitment campaigns and delivering exceptional customer satisfaction.

- Leadership: Directed a team of recruiting assistants as Assistant Station Commander, ensuring cohesive collaboration, adherence to Army standards, and successful achievement of recruitment objectives.- Strategic Planning: Developed and executed targeted recruitment strategies, identifying key demographics and implementing outreach initiatives to attract a diverse pool of qualified candidates.- Training and Mentorship: Provided comprehensive training and mentorship to recruiting assistants, enhancing their skills in prospecting, interviewing, and engagement to meet enlistment goals.- Community Outreach: Established and nurtured strong relationships with local schools, community leaders, and organizations to bolster the Army's presence and effectively communicate recruitment opportunities.- Performance Metrics: Monitored and analyzed recruitment metrics, consistently meeting or exceeding enlistment targets through proactive planning and adjustments to strategies.- Administrative Excellence: Managed administrative tasks, including record-keeping, documentation, and compliance, ensuring all processes adhered to military regulations and standards.- Problem-Solving: Demonstrated quick and effective problem-solving skills, addressing challenges in recruitment processes promptly to maintain operational efficiency.- Collaboration: Collaborated with fellow recruiters, superiors, and support staff to streamline processes, share best practices, and contribute to the overall success of the recruiting mission.- Adaptability: Thrived in a dynamic and evolving recruitment landscape, adjusting strategies and tactics to meet changing enlistment goals and align with Army priorities.- Performance Evaluation: Conducted regular performance evaluations for recruiting assistants, providing constructive feedback and implementing development plans for continuous improvement.

- Leadership Excellence: Served as a Military Police Platoon Sergeant, overseeing the training, welfare, and discipline of a diverse team, promoting a culture of accountability and excellence.- Tactical Proficiency: Demonstrated mastery in tactical operations, leading the platoon in various exercises and missions, ensuring mission success and the safety of personnel.- Law Enforcement Oversight: Enforced military laws and regulations, supervised law enforcement activities, and maintained order within the military community, fostering a secure and disciplined environment.- Training and Development: Conducted comprehensive training programs for platoon members, enhancing their skills in weapons proficiency, physical fitness, and law enforcement techniques.- Logistical Planning: Effectively managed platoon resources, including personnel, equipment, and vehicles, ensuring optimal readiness and capability for a range of military police operations.- Crisis Management: Responded decisively to crisis situations, coordinating with higher-ranking officials, civilian authorities, and allied forces to resolve incidents promptly and effectively.- Personnel Administration: Managed personnel assignments, evaluations, and promotions, contributing to the professional development and career progression of platoon members.- Security Operations: Implemented and supervised security measures, safeguarding military installations, assets, and personnel, contributing to the overall force protection strategy.- Operational Planning: Collaborated with higher command to develop and execute operational plans, ensuring alignment with mission objectives and overall military strategy.- Mentorship: Provided mentorship and guidance to subordinates, fostering a positive and cohesive team environment within the platoon.