Ryan Gregory Email & Phone Number

United States

Management of front office staff. Responsibilities include:• Managing front office operations including reservations, billing, security,and guest relations• Hiring, training, scheduling, and managing team of front desk representatives• Assisting sales and banquet departments in booking, setting up and running on propertyevents• Utilizing OPERA property management software to manage hotel operationsand room inventory• Auditing with Sage business management software

Ludlow, Vermont, United States

Responsible for sales and customer service. Lead guest relations, ensuring positive, consistent guest experiences across all resort programming.

Assured high standards of customer experience across ship operations (guest safety, onboarding, event experience, etc.)

Responsible for accumulating new business for supplemental life insurance.