Ryan Grewal

Ryan Grewal Email and Phone Number

Team Lead, Platform and Infrastructure @ Honorlock
Canada
Ryan Grewal's Location
Canada, Canada
Ryan Grewal's Contact Details
About Ryan Grewal

Ryan Grewal is a Team Lead, Platform and Infrastructure at Honorlock. He possess expertise in microsoft sql server, databases, blackberry, troubleshooting, blackberry enterprise server and 28 more skills. Colleagues describe him as "Ryan joined OpenText just as Rosetta Stone was beginning a complex upgrade from Artesia to Media Management. The new HTML5 environment and the SQL Upgrade involved schema modifications, system integrations, server configurations and hundreds of pages of product documentation. Ryan was extremely thorough, focused, kind and knowledgeable. He researched areas outside of the scope of his responsibilities to make sure our upgrade was successful. I will always be grateful to him for his expertise." and "Working with Ryan is always a pleasure. As a technical SME he is knowledgeable and thorough. When working on a project Ryan can be counted on to have all the information needed and if something comes up he is not sure on he will get back to you with an answer almost right away. Ryan is friendly and easy to get along with. He is extremely patient and is able to share his knowledge in a helpful way that does not make people feel inadequate.I highly recommend Ryan and would relish the opportunity to work with him again."

Ryan Grewal's Current Company Details
Honorlock

Honorlock

View
Team Lead, Platform and Infrastructure
Canada
Website:
honorlock.com
Employees:
130
Ryan Grewal Work Experience Details
  • Honorlock
    Team Lead, Platform And Infrastructure
    Honorlock
    Canada
  • Honorlock
    Team Lead, Platform & Infrastructure
    Honorlock Jun 2022 - Present
    Boca Raton, Florida, Us
  • Dejero
    Devops Manager
    Dejero Feb 2021 - Jun 2022
    Waterloo, Ontario, Ca
  • Dejero
    Devops Team Lead
    Dejero Sep 2019 - Feb 2021
    Waterloo, Ontario, Ca
  • Dejero
    Devops Specialist
    Dejero May 2018 - Sep 2019
    Waterloo, Ontario, Ca
  • D2L
    Devops Administrator - Tech Lead
    D2L Jan 2016 - May 2018
    Kitchener, On, Ca
    making it all work
  • D2L
    Senior System Administrator
    D2L Mar 2014 - Jan 2016
    Kitchener, On, Ca
  • Opentext
    Senior Technical Analyst
    Opentext Jan 2013 - Mar 2014
    Waterloo, On, Ca
    • Deploying and configuring Enterprise DAM(Digital Asset Mgnt ) solutions consisting of Media Streaming (RTP), Authentication Services, Business Process Management and Video conversion in enterprise environments.• Assist Customers in upgrades and migration of services.• Code access to diagnose and reproduce reported bugs and providing solutions to customer escalations.• Troubleshooting JBoss Clustering, Web Services, API's, AD/LDAP services.• Manage test environments (VM) for internal team.• Interface with development to triage and deliver patches/service packs(Software Development Support)
  • Blackberry
    Service Engineering Specialist
    Blackberry Jul 2007 - Jan 2013
    Waterloo, Ontario, Ca
    • Managing 2000+ Linux and Windows based servers in a multi-tiered, multi-distributed scalable architecture for over 60M users. • Deployment, upgrades and hotfixes to services in multiple data centers across the globe as well as migration of services (while ensuring minimal downtime) • Incident management and impact analysis (RCA).• Method of procedures written and verified for service maintenance.• Administered multiple RIM proprietary email solutions and web services that interface with various messaging protocols (SMTP, POP3, IMAP, WebDAV), as well as proprietary protocolsused within the BlackBerry network.• Ticket escalation and worked towards resolution with development defect reporting and follow up post development to confirm fix.• Interface with external partners to troubleshoot and resolve service communication problems.• Document and execute SV&V procedures.
  • Blackberry
    Technical Support/ Senior Technical Analyst
    Blackberry Jun 2004 - Jul 2007
    Waterloo, Ontario, Ca
    • Provide technical guidance to 1st and 2nd level support for BlackBerry Internet Service.• Manage work queues and collection of ticket escalations.• Create, reproduce and resolve high profile escalations.• Setup and configure carrier accounts for new service.• Interface with multiple project and operational teams.• Mentor Jr. Associates (30 -40 people) through training and leadership.• Assisted in opening two call centers globally.• Plan and deploy new support processes and procedures for new products and service
  • Mindscope Staffing Software
    Technical Support/Data Analyst/Technical Trainer
    Mindscope Staffing Software May 2001 - Nov 2004
    Toronto, Ontario, Ca
    -Providing technical support for our 5000 customers that use our recruitment software. -Developing internal VB scripts/programs as well as custom SQL reports and queries-Installing and maintaining (internal and customer) MSDE and SQL Servers-Managing Company's IIS server and email solution-Develop/maintain web integration of product software (job shopping cart; still in use today)-Perform data migrations from "off the shelf" databases to MS SQL-Providing end user training and computer knowledge to customers-On-site software installations and maintenanceTools: Macromedia Homesite,MS SQL/MSDE 7.0 & 2000, Visual Studio and Adobe Photoshop, Exchange Server 2000

Ryan Grewal Skills

Microsoft Sql Server Databases Blackberry Troubleshooting Blackberry Enterprise Server Technical Support Sql Bmc Remedy Microsoft Exchange Linux Wireless Mobile Technology Cloud Computing Windows Server System Administration It Service Management Dns Tcp/ip Itil Digital Asset Management Visual Basic Jboss Application Server Solaris Iis Incident Management Wireless Technologies Puppet Rabbitmq Hadoop Keepalived Mobile Devices Integration Amazon Web Services

Frequently Asked Questions about Ryan Grewal

What company does Ryan Grewal work for?

Ryan Grewal works for Honorlock

What is Ryan Grewal's role at the current company?

Ryan Grewal's current role is Team Lead, Platform and Infrastructure.

What is Ryan Grewal's email address?

Ryan Grewal's email address is ry****@****d2l.com

What is Ryan Grewal's direct phone number?

Ryan Grewal's direct phone number is +122678*****

What skills is Ryan Grewal known for?

Ryan Grewal has skills like Microsoft Sql Server, Databases, Blackberry, Troubleshooting, Blackberry Enterprise Server, Technical Support, Sql, Bmc Remedy, Microsoft Exchange, Linux, Wireless, Mobile Technology.

Who are Ryan Grewal's colleagues?

Ryan Grewal's colleagues are Michel Daoust, Kane Tobey, Kathy Wood, Maggie Urquhart, Ralph S., Yurimar Osorio, Andrea Watts.

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