Manager Of Software Engineering
CurrentCurrently leading the dynamic "Services" Team at ExtraSpace Storage. In August 2023, our team expanded through a merger, bringing the total to 9 developers responsible for 7 critical products, including four dedicated professionals working remotely from Costa Rica. This diverse and skilled team has been at the forefront of driving innovation and efficiency across the product engineering departmentOur work is vital to the customer experience at ExtraSpace Storage. We oversee all customer communications and online document signing processes, ensuring seamless interactions and convenience for our users. Additionally, we manage the MyAccount application, a customer-facing platform that allows users to manage their reservations, rentals, payments, and all account-related features necessary for a smooth operation. This tool is essential for empowering our customers and providing them with a sense of control and flexibility over their storage solutions.Beyond my role in engineering management and development, I spearheaded a pilot Hackathon for participants across multiple product-engineering teams within the department. This initiative was not only a testament to our team's creativity and technical prowess but also a significant step toward fostering a culture of innovation and collaboration. Furthermore, I have led several initiatives for our engineering leadership team focusing on culture and leadership training. These efforts aim to enhance our internal processes and create an environment that encourages growth, learning, and leadership development among our engineering staff.