Ryan Haney Email & Phone Number

New York, NY, US

Reston, Virginia, US

A global community of creators

Bridging the gap between strategy and execution.https://magicbuttonlabs.com/

London, GB

Provide (part-time) administration, support, and optimization of mission-critical enterprise business applications to multiple clients. Primarily consult on / configure the following applications:- Jira Software, Jira Service Management, Confluence (both Data Center and Cloud hosted versions)- Github Enterprise- Slack- Third party add-ons & integrations.

Perform a broad spectrum of tasks in order to facilitate continued growth and operational excellence at a rapidly growing start-up including (but not limited to):- Standard Contract/Agreement Authoring- Internal Process & Procedure Review- Internal Tooling Assessment - Implement automations between internal tools used for CRM, Project Management.

London, Greater London, GB

As a Technical Consultant for Adaptavist,I gained experience administering and customizing tools in the Atlassian Product Suite (and other project management/collaboration tools) to help clients meet best-practice industry standards whether it be for ITSM, Agile Software Development, or DevOps Collaboration. I specialized in liaising between non-technical.

NEW YORK, New York, US

• As a full-time contractor for Atlas Authority, I aimed to help a growing organization expedite continued growth through delivery of premium quality, results-driven products and services to customers focused on.
• Business process mapping and workflow configuration in Jira Service Management Cloud
• Administration and support of Jira Software, Jira Service Management, and Confluence Data Center instances ranging from 2,000 - 10,000 users for enterprise organizations in both the Digital Media and Financial Services.

Southampton, Hampshire, GB

• Primary Responsibilities:
• Demonstrate expertise in Atlassian Product Suite on both internal and external (client) engagements
• Engage customer stakeholders throughout every stage of the managed services life-cycle (pre-sales → post-implementation support)
• Specialize in Advanced Requirements Discovery, Application Implementation/Configuration, & Training engagements
• Autonomously manage project lifecycle(s) to meet SoW deliverables on time and within budget
• Collaborate with colleagues to standardize project artifact templates and implementation checklists

Wayne, PA, US

• Primary Responsibilities:
• Lead strategy design, planning, and implementation of customized technical solutions spanning various functional groups
• Assist internal sales team in the authoring of company service offering materials
• Execute core project management activities across people, processes, and technology to maintain project scope and delivery
• Provide application demonstrations and training sessions to all key stakeholders
• Continue successful execution of all Associate-level responsibilities listed below

Wayne, PA, US

• Primary Responsibilities:
• Identify functional, technical, data, and security requirements via interviews with key stakeholders across business units
• Evaluate current-state processes and conduct fit-gap analysis for future-state process optimization
• Collaborate with development teams to refine requirements and design release plan
• Mock-up enterprise platform application wireframes to meet design standards and enhance overall UI/UX
• Model customized business processes in BPMN 2.0 modelers to automate internal/external workflows

Milwaukee, WI, US

• Primary Responsibilities:
• Model and configure enterprise applications to meet custom, client-specific business and technical requirements
• Perform regression, system, and integration testing
• Support end-user formalized training and user acceptance testing sessions
• Customize project deliverable documentation including configuration manuals, work instructions, training presentations, and UAT scripts
• Author case studies utilized by internal sales team to demonstrate value proposition to potential clients

West Palm Beach, Florida, US

• Primary Responsibilities:
• Work with Inside Sales team to prospect and develop new business channels for IT Sales of enterprise class server memory and other data center solutions
• Communicate with outside sales representatives to penetrate target accounts
• Cold-call over 100 decision-makers daily ranging from Director to C-Level executives for variety of specific marketing campaigns
• Complete the administrative tasks which were imperative to the overall marketing and sales process
• Attend weekly meetings with the VP of Marketing and Strategy to discuss appropriate criteria for intern recruitment

Bachelor Of Science (B.S.), Interdisciplinary Business

High School Diploma