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Provide (part-time) administration, support, and optimization of mission-critical enterprise business applications to multiple clients. Primarily consult on / configure the following applications:- Jira Software, Jira Service Management, Confluence (both Data Center and Cloud hosted versions)- Github Enterprise- Slack- Third party add-ons & integrations for all of the above

Perform a broad spectrum of tasks in order to facilitate continued growth and operational excellence at a rapidly growing start-up including (but not limited to):- Standard Contract/Agreement Authoring- Internal Process & Procedure Review- Internal Tooling Assessment - Implement automations between internal tools used for CRM, Project Management, Reporting- Recommend strategic changes to minimize redundancies and maximize potential revenue### About codeclearing.house:Software projects can be a mess to start and maintain. From interviewing to training to DevOps/team setup and code deployment, there is tremendous lag time. Some teams never make it to building features at all, or spend a majority of their budget on this process.Based on our combined 20+ years of experience building solutions for companies from Startup to Enterprise, our team provides a streamlined solution so that you simply define your work, and it gets done.We organize Sprints, Tickets, Projects, and all technical aspects of your solution behind the scenes, so you can simply watch your project come to life.We currently offer our services to companies on a Corp-to-Corp basis leveraging our system to achieve outstanding quality of delivery. We can scale up or scale down as your needs change, just like the cloud.We deploy solutions to Amazon Web Services, Microsoft Azure, and Google Cloud Platform for scalable and fault-tolerant applications, and optimize costs for our clients based on best practices.Stop interviewing candidates. Start building features.https://codeclearing.house

As a Technical Consultant for Adaptavist,I gained experience administering and customizing tools in the Atlassian Product Suite (and other project management/collaboration tools) to help clients meet best-practice industry standards whether it be for ITSM, Agile Software Development, or DevOps Collaboration. I specialized in liaising between non-technical and technical teams and architecting solutions to solve complex business problems through application configuration, cross-tool integration, and marketplace add-on implementation.

As a full-time contractor for Atlas Authority, I aimed to help a growing organization expedite continued growth through delivery of premium quality, results-driven products and services to customers focused on performance at scale. Primary Responsibilities (spanning multiple customer projects):• Business process mapping and workflow configuration in Jira Service Management Cloud• Administration and support of Jira Software, Jira Service Management, and Confluence Data Center instances ranging from 2,000 - 10,000 users for enterprise organizations in both the Digital Media and Financial Services industries

Primary Responsibilities:• Demonstrate expertise in Atlassian Product Suite on both internal and external (client) engagements• Engage customer stakeholders throughout every stage of the managed services life-cycle (pre-sales → post-implementation support)• Specialize in Advanced Requirements Discovery, Application Implementation/Configuration, & Training engagements• Autonomously manage project lifecycle(s) to meet SoW deliverables on time and within budget• Collaborate with colleagues to standardize project artifact templates and implementation checklists• Assist sales team with authoring of new business opportunity proposals and live application demonstrations

Primary Responsibilities:• Lead strategy design, planning, and implementation of customized technical solutions spanning various functional groups• Assist internal sales team in the authoring of company service offering materials• Execute core project management activities across people, processes, and technology to maintain project scope and delivery• Provide application demonstrations and training sessions to all key stakeholders• Continue successful execution of all Associate-level responsibilities listed below

Primary Responsibilities:• Identify functional, technical, data, and security requirements via interviews with key stakeholders across business units• Evaluate current-state processes and conduct fit-gap analysis for future-state process optimization• Collaborate with development teams to refine requirements and design release plan• Mock-up enterprise platform application wireframes to meet design standards and enhance overall UI/UX• Model customized business processes in BPMN 2.0 modelers to automate internal/external workflows• Develop and lead production support model managing bug fixes/enhancement requests to ensure end-user satisfaction

Primary Responsibilities: • Model and configure enterprise applications to meet custom, client-specific business and technical requirements• Perform regression, system, and integration testing• Support end-user formalized training and user acceptance testing sessions• Customize project deliverable documentation including configuration manuals, work instructions, training presentations, and UAT scripts• Author case studies utilized by internal sales team to demonstrate value proposition to potential clients

Primary Responsibilities:• Work with Inside Sales team to prospect and develop new business channels for IT Sales of enterprise class server memory and other data center solutions• Communicate with outside sales representatives to penetrate target accounts• Cold-call over 100 decision-makers daily ranging from Director to C-Level executives for variety of specific marketing campaigns• Complete the administrative tasks which were imperative to the overall marketing and sales process• Attend weekly meetings with the VP of Marketing and Strategy to discuss appropriate criteria for intern recruitment• Personally recruited 4 interns for sales positions and one intern for the Information Technology department through personal networking• Instructed and acted as team leader of Server Memory interns through specific cold-calling campaign assigned by supervisor