I am a senior manager concentrating on the delivery of key projects and initiatives that deliver high customer experiences and satisfaction levels.I am comfortable communicating with internal and external stakeholders including presentations on company strategy at board level through to delivery of training workshops to front line staff, building and maintaining business relationships to drive revenue growth and negotiating contracts with suppliers to maximise ROI in order to successfully deliver against targets and expectations. Able to simultaneously manage multiple projects and lead teams through strong attention to detail, identification of key business priorities to ensure operational and cultural alignment, maintenance of standards and customer satisfaction.