Ryan Hawley

Ryan Hawley Email and Phone Number

Experienced Project, Systems, and Services Manager @ LegalShield & ID Shield
Draper, UT, US
Ryan Hawley's Location
Draper, Utah, United States, United States
Ryan Hawley's Contact Details

Ryan Hawley personal email

About Ryan Hawley

With 20+ years in software development, from corporate giants to nimble startups, I'm Ryan—an IT enthusiast committed to maximizing tech investments. My expertise spans DevOps, Database Management, and UI/UX Design, blending technical prowess with a knack for project management and professional services.Whether navigating waterfall or Agile, I thrive in delivering bespoke software solutions and integrating enterprise packages. A remote work enthusiast, I excel in fostering strong team dynamics and adapting swiftly to new technologies and processes. I think I have what it takes to quickly learn new tech, systems, and processes in environments where I may not have explicit experience. Let's turn challenges into triumphs together!SKILLSMSSQL | PostgreSQL | MySQL | Linux/Unix | Windows Server | Jira | Confluence | Visual Studio | UI/UX | DevOps | JSON | Google Suite | Kanban | Scrum | Leadership | Data-Driven Decision Making | Data Analysis | Product Management | Software Delivery | Project Lifecycle | Project Management | Project Team Motivation | Relationship Management | Executive Influence | Data Imports | Software Integrations | Strategic Objectives | Agile & Waterfall Methodologies | Creative & Cost-Effective Solutions | Database Administration | SDLC | Always looking to learn more and add to this List!

Ryan Hawley's Current Company Details
LegalShield & ID Shield

Legalshield & Id Shield

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Experienced Project, Systems, and Services Manager
Draper, UT, US
Website:
mcoons.legalshieldassociate.com
Ryan Hawley Work Experience Details
  • Legalshield & Id Shield
    Legalshield & Id Shield
    Draper, Ut, Us
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  • Revroad
    Product Manager
    Revroad Apr 2023 - Present
    Provo, Ut, Us
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  • Infotrax Systems
    Dba Manager
    Infotrax Systems Feb 2019 - Oct 2022
    Orem, Ut, Us
    This role is a mix of DevOps and DBA work, managing c-treeRTG and MSSQL databases and the backend servers. I really enjoy being more technical and working directly with developers and their supporting systems.• Server setup, maintenance, and configuration of Faircom c-treeRTG and Microsoft SQL servers.• Day-to-Day maintenance as well as oversight of monthly maintenance and upgrades.• InfoTrax proprietary front end development, querying, and reporting (FastTree).• Continuous skill improvement of DBA processes and development.• 24/7 on-call for support of these services.• Played a major role in data migration for projects and implementation
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  • Infotrax Systems
    Technical Project Manager
    Infotrax Systems Jan 2014 - Feb 2019
    Orem, Ut, Us
    Lead in managing the development, testing, and implementation of enterprise software in the direct selling industry. Work with multiple clients and projects on a daily basis determining and documenting requirements for software implementation and enhancement projects.• Oversaw large projects with many customizations and complex systems. • Worked closely with high-value clients through implementation and custom development.• Coordinated and designed UI/UX solutions working with clients and developers.• Responsible for requirement assessment and specification for software implementation and client-requested enhancements to the software, overseeing client-to-system data conversions.• Management of development projects, communicating with the development team through written and verbal specifications.• Written and assessed gap analysis surveys and projects.
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  • Instructure, Inc.
    Services Manager
    Instructure, Inc. Aug 2011 - Jan 2014
    Salt Lake City, Utah, Us
    My current duties involve a large amount of project and personnel management. I manage the K12 implementation and training teams as well as project manage custom development projects for our K12 and Higher Ed customers. Projects vary from large custom integrations and implementations to smaller, but important projects for our clients.• Managed all aspects of the software development lifecycle and trained team members how to effectively gather, document, and execute client requirements• Actively sought client feedback and served as escalation point on client projects to ensure satisfaction and improve our Professional Services processes.• Personally hired all engineering, QA, PM and documentation resources while building out the Professional Services function at Instructure.• Grew Professional Services revenue from zero to $1.2M a year and established a foundation for future growth.• Served as Project Manager for our first ERP integration which provided a pattern for future integration work which became a staple of revenue for the organization.• Created standard documentation for gap analysis, PRD, SOW, project plans and all client communication templates for use by the Professional Services team.
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  • Infotrax Systems
    Senior Project Manager Of Product Development
    Infotrax Systems Jan 2010 - Aug 2011
    Orem, Ut, Us
    I lead all internal research and development projects from the design phase to completion. This position required extensive product knowledge, organized project management as well as a keen perception of client wants and needs. The projects range in size and purpose from entire product renovations to small tweaks. I reported directly to the CEO.• Lead over new technology shift in the main BackOffice product to a Java, object oriented product.• Assist with marketing new product and features to both internal and client audiences.• General project and account management skills are used daily.
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  • Healthequity
    Partner Relations Manager
    Healthequity Nov 2008 - Jan 2010
    Draper, Ut, Us
    As a PRM for a Health Savings Account administration company, I work closely with large employers and Health Plans in the country ensure prompt responses to any issue and oversee integration of claims and eligibility.• General account management as well as leading implementations to integrate employee and member eligibility for HSA, FSA and HRA accounts.• Product Development, creating solutions and improvements to web driven products and systems.
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  • Infotrax Systems
    Project Manager
    Infotrax Systems Oct 2004 - Nov 2008
    Orem, Ut, Us
    Leading development and testing teams in implementation of enterprise software for clients in the direct selling industry. Work with multiple clients and projects on a daily basis determining and documenting requirements for software implementation and enhancement projects.• Responsible for requirement assessment and specification for software implementation and client requested enhancements to the software.• Management of development projects, communicating with the development team through both written and verbal communication.• Leading several Company implementation projects from gap analysis through requirement, design, testing and implementation phases
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  • Winter Haven And Snow Garden Apartments
    General Manager
    Winter Haven And Snow Garden Apartments Mar 2004 - Oct 2004
  • Accu-Form Plastics Inc.
    Marketing Manager
    Accu-Form Plastics Inc. Aug 2003 - Feb 2004
  • Gart Sports
    Operations Manager
    Gart Sports Aug 1999 - Aug 2003

Ryan Hawley Skills

Software Project Management Project Management Integration Management Process Improvement Leadership Enterprise Software Saas Agile Methodologies Software Development Account Management Business Analysis Team Building Team Leadership Product Management Mysql Business Intelligence Product Development Sdlc Scrum Cross Functional Team Leadership Direct Sales Program Management Linux Start Ups Cloud Computing Testing Salesforce.com E Commerce Agile Project Management Pmp Crm Vendor Management Customer Relationship Management

Ryan Hawley Education Details

  • Southern Utah University
    Southern Utah University
    Computer Information Systems

Frequently Asked Questions about Ryan Hawley

What company does Ryan Hawley work for?

Ryan Hawley works for Legalshield & Id Shield

What is Ryan Hawley's role at the current company?

Ryan Hawley's current role is Experienced Project, Systems, and Services Manager.

What is Ryan Hawley's email address?

Ryan Hawley's email address is ry****@****ail.com

What is Ryan Hawley's direct phone number?

Ryan Hawley's direct phone number is +180147*****

What schools did Ryan Hawley attend?

Ryan Hawley attended Southern Utah University.

What skills is Ryan Hawley known for?

Ryan Hawley has skills like Software Project Management, Project Management, Integration, Management, Process Improvement, Leadership, Enterprise Software, Saas, Agile Methodologies, Software Development, Account Management, Business Analysis.

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