Lead Network Engineer
Current• Serve as the department’s subject matter expert for information security topics.• Process daily support tickets for changes to Active Directory accounts and Cisco Unity phone system.• Act as Level II support for any technical issues that arise throughout the corporation.• Lead support for security cameras, network video recorders, and camera viewing software.• Investigate security incidents reported by Microsoft Azure cloud security services.• Monitor network infrastructure for outages or performance problems.• Reliably process daily Trello task list to ensure operational continuity of IT services.