Ryan Herzog Email & Phone Number

Austin, Texas

• Develop and maintain vendor and customer relationships.
• Effectively manage Internal Requisition (IR) queue, coordinate activities, information and issue resolution with appropriate internal personnel and departments, and external contacts.
• Mileage forecasting and planning for quarterly fleet vehicle purchases.
• Negotiate best value (ie. quality, service, selection, price) for Texas Mutual.
• Main point of contact for the purchasing needs of 2 regional offices and ½ of the Corporate office.
• Assist requisitioners and departments in determining needs and specifications.

San Marcos, TX

• Procurement of all inventory items, office, shipping & facility supplies.
• Process day to day departmental purchase requisitions.
• Interviewed and selected vendors to procure requested items based on quality, price and availability to ensure a favorable position for the company.
• Parts forecasting and planning for inventory and service and repair use.
• Resolves purchasing issues between department and vendor.
• Conducts price negotiations with vendors to ensure favorable pricing for the company

San Marcos, TX

• Main point of contact for distributor and re-seller channel accounts for purchase order entry, issue resolution, warranty replacements and advanced inquiries.
• Escalation liaison between customer service and sales, shipping, product development, product management and various other departments.
• Recommended products based on customer needs
• Wrote and maintained various database query reports that were used by various departments and the executive team for analysis of trends and sales data.
• Reduced costs by implementing a system for cross checking order accuracy thus reducing errors.
• Trained and supervised employees on day to day operations, processes and procedures.

San Marcos, TX

• Management of various high priority projects, including trade show organization
• Responsible for maintenance of corporate database(s)
• Managed the advertising schedule and corresponding materials
• Conducted market analysis on retail trends

San Marcos, TX

• Assisted in the maintenance of several major accounts
• Responded to general customer inquiries
• Provided in-depth customer service and technical support for digital imaging kiosks.
• Qualified sales leads for sales team

Austin, TX

• Buyer counseling & representation.
• Contract preparation, negotiation and execution.
• Strategic planning & business development.
• Market research & analysis.