Ryan Herzog Email & Phone Number

Austin, Texas

• Develop and maintain vendor and customer relationships.• Effectively manage Internal Requisition (IR) queue, coordinate activities, information and issue resolution with appropriate internal personnel and departments, and external contacts.• Mileage forecasting and planning for quarterly fleet vehicle purchases.• Negotiate best value (ie. quality, service, selection, price) for Texas Mutual. • Main point of contact for the purchasing needs of 2 regional offices and ½ of the Corporate office. • Assist requisitioners and departments in determining needs and specifications. • Follow up with suppliers on delivery of goods and services, and coordinate with receiving to ensure timely receipt in the system. • Maintain VPN installs, service terminations and asset tracking within Archibus. • Communicate and follow-up effectively with all parties in the purchasing process to ensure timely completion of purchasing process. • Participate in projects as a process Subject Matter Expert to contribute to the success of the department, division and company.• Facilitate Buying 101 training program.• Serve as backup for Contracts Administrator• Support Workday Financials project• Suggested and implemented improvements in Purchasing processes.• Complete all monthly, quarterly and annual reporting requirements by due date• Maintain up-to-date process documentation, including Purchasing manuals, user resources and tools, pricing and reference material, and system administration information. • Maintain appropriate system access authority updates and reports, and maintain record retention documents and activities.

San Marcos, Tx

• Procurement of all inventory items, office, shipping & facility supplies.• Process day to day departmental purchase requisitions.• Interviewed and selected vendors to procure requested items based on quality, price and availability to ensure a favorable position for the company.• Parts forecasting and planning for inventory and service and repair use.• Resolves purchasing issues between department and vendor.• Conducts price negotiations with vendors to ensure favorable pricing for the company• Handles international logistic arrangements to ensure a steady supply chain.• Procure and drop ship non stock items to customers as needed.• Managed backorders and releases as inventory arrives.• Automated the purchase order tracking report saving roughly 1 hour of effort each day that can now be applied elsewhere.

San Marcos, Tx

• Main point of contact for distributor and re-seller channel accounts for purchase order entry, issue resolution, warranty replacements and advanced inquiries.• Escalation liaison between customer service and sales, shipping, product development, product management and various other departments.• Recommended products based on customer needs • Wrote and maintained various database query reports that were used by various departments and the executive team for analysis of trends and sales data.• Reduced costs by implementing a system for cross checking order accuracy thus reducing errors. • Trained and supervised employees on day to day operations, processes and procedures. • Conducted onsite customer visits including system installs and staff training on digital photo kiosks.

San Marcos, Tx

• Management of various high priority projects, including trade show organization• Responsible for maintenance of corporate database(s)• Managed the advertising schedule and corresponding materials• Conducted market analysis on retail trends

San Marcos, Tx

• Assisted in the maintenance of several major accounts• Responded to general customer inquiries• Provided in-depth customer service and technical support for digital imaging kiosks.• Qualified sales leads for sales team

Austin, Tx

• Buyer counseling & representation.• Contract preparation, negotiation and execution.• Strategic planning & business development.• Market research & analysis.