Ryan Hewitt

Ryan Hewitt Email and Phone Number

Senior Solutions Specialist @ ASOS.com
United Kingdom
Ryan Hewitt's Location
United Kingdom, United Kingdom
Ryan Hewitt's Contact Details

Ryan Hewitt personal email

n/a
About Ryan Hewitt

Currently I am tasked with infusing technological solutions to business-related problems, and aligning IT development with the operational systems that run the business. I am detail oriented and accomplished at building business relationships in order to meet organizational objectives and exceed customer expectations. A team player; ready, willing and able to function in any role necessary to insure project success and on time project delivery.

Ryan Hewitt's Current Company Details
ASOS.com

Asos.Com

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Senior Solutions Specialist
United Kingdom
Website:
asos.com
Employees:
2741
Ryan Hewitt Work Experience Details
  • Asos.Com
    Senior Solutions Specialist
    Asos.Com
    United Kingdom
    View
  • Asos.Com
    Senior Business Analyst
    Asos.Com Feb 2023 - Present
    London, England, United Kingdom
    View
  • Wellmed Medical Management
    Lead Business Systems Analyst
    Wellmed Medical Management Oct 2020 - Mar 2023
    San Antonio, Tx, United States
    •Leads a team of analysts and tracks requirement deliverables, breaks down work and delegates tasks among analyst team members, organizes and defines project plans related to requirement activities, and communicates requirement status to project leadership•Work as part of a scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation, large cross functional project and support teams.•Work alongside project managers to develop detailed project plans to monitor and track progress ensuring that all projects are delivered on-time, within scope, and within budget.•Collaborate with all internal IT and Business departments and senior management to develop advanced processes and protocols to best support our core IT applications within WellMed.•Collaborate with senior management to identify and implement time-saving strategies, process automation, and business-workflow improvement strategies.•Coordinate internal resources and third-party vendors for the execution of implementation and software upgrade projects. • Continue to train and mentor Interns/Business Analysts/ Senior Business Analysts to perform all of the necessary support and upgrade activities for the TruCare software application.
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  • Wellmed Medical Management
    Senior Business Systems Analyst
    Wellmed Medical Management Jan 2019 - Oct 2020
    San Antonio, Texas Area
    • Assisted with a wide variety of projects from inception to completion while ensuring projects met business and customer goals, time and budget constraints, and met or exceeded SLAs.• Collaborated with IT and Business leadership to develop time saving initiatives during software upgrade projects.• Received and completed priority and/or complex assignments from Service Now and Salesforce requests.• Utilized broad knowledge of users, products, vendors, processes to support business problem analysis and determined the best methodology to resolve the defect or issue.
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  • Usaa
    It Systems Analyst Sr.
    Usaa Sep 2017 - Jul 2018
    San Antonio, Texas Area
    • Facilitated expertise and problem solving for Office 365 project team involving software upgrades for 30,000+ users.• Received and completed priority and/or complex assignments for daily Exchange requests.• Utilized broad knowledge of users, products, processes to support business problem analysis and determined the best methodology to resolve the defect or issue.• Delivered technical guidance and training to lower levels of support, as well as wrote, published, edited and retired best practice procedures with internal Knowledge Base articles.
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  • Bridgehead I.T.
    Information Technology Business Consultant
    Bridgehead I.T. Sep 2015 - Sep 2017
    San Antonio, Texas Area
    • Worked with Project Managers, executive management, and vendors to author business requirements for IT projects.• Met with internal/external customers to consult on technical solutions, project planning, issue resolution, and implementation assessments.• Executed projects by documenting and analyzing business requirements to understand the business needs and working to align the needs with a technical solution.• Assisted with a wide variety of projects from inception to completion while ensuring projects met business and customer goals, time and budget constraints, and met or exceeded SLAs.• Supported 94 clients at 369 locations with over 5,347 computers in various Windows/Exchange and SQL environments.
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  • Postler & Jaeckle Corp.
    It System Analyst
    Postler & Jaeckle Corp. Nov 2012 - Nov 2015
    Rochester, New York Area
    • Supported over 300 users at 5 remote locations on various desktops and laptops in an Active Directory/MDaemon environment with AS400, SQL, Server 2003/2008/2012 and Windows XP/7/8/10. • Delivered systems administration support, including workstation and server upgrades, backup and disaster recovery, virus removal, Dell SonicWall Setup, and Active Directory maintenance.• Developed operational processes and procedures while providing on-site and remote system training for users.• Managed projects including a ticket system implementation, software/hardware upgrades, and buying/selling inventory.Performing other duties as needed.Worked at B&H Piping simultaneously to support IT needs.
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  • B&H Piping Systems
    It System Analyst
    B&H Piping Systems Nov 2012 - Nov 2015
    Rochester, New York Area
    -Supported office of four employees with IT related issues. -Website issues, Computer or Hosted Server Issues, Email, Printers, and performing other duties as needed.-B&H Piping is located in same building as Postler and Jaeckle
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  • Innovative Solutions
    It Consultant
    Innovative Solutions May 2011 - Nov 2012
    Rochester, New York Area
    Supported development and implementation of new computer projects and new hardware installations.Assisted in developing long term strategies for meeting future client hardware and software needs.Performed on-site and remote analysis, diagnosis complex PC/Server problems till completion for clients.Provided technical assistance with clients for a variety of desktop and network issues. Installed, configured, tested, maintained, monitored, and troubleshot end user workstation hardware, networked peripheral devices, and network hardware products. Supported four main clients (Which can be seen below) as an IT Consultant
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  • Questeq
    Einetwork Engineer/Help Desk Engineer (Internship)
    Questeq Jan 2011 - Mar 2011
    Moon Township, Pa
    Utilized a remote system to fix account problems, hardware problems, software and registry errors, and run virus scans. Troubleshooted end users issues to resolution, escalated as appropriate.-Worked while attending graduate school
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  • Robert Morris University
    Masters Of Internet Information Systems Student
    Robert Morris University Mar 2010 - Mar 2011
    30 Credit Masters Program - Completed in one year
    View
  • Pittsburgh Pirates
    Account Executive, Group Sales
    Pittsburgh Pirates Jan 2009 - Aug 2009
    Greater Pittsburgh Area
    • Acted as owner throughout sales process to ensure customer satisfaction and retention.• Participated in short and long-term planning sessions with clients to improve game day event experiences.• Ranked in the top three for sales within our team of ten coordinators.• Assisted with on-site game promotions for sales groups with events mascot and staff.
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  • Staten Island Yankees
    Group Sales Coordinator
    Staten Island Yankees Sep 2007 - Nov 2008
    Greater New York City Area
    • Effectively communicated with senior leadership on a daily basis and presented findings to ensure transitions were meeting the intended outcomes.• Contributed to fifteen sellouts during the 2008 season, triple the amount from 2007.• Generated over $150,000 in new revenue from group and season ticket sales.
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  • Play It Again Sports
    Assistant Manager
    Play It Again Sports Apr 2007 - Sep 2007
    West Palm Beach, Florida Area
    • Assisted store manager to complete daily inventory reports and resolved customer service issues. • Supervised employees in day to day operations, facilitated training and employed best practices to achieve top results.• Ranked 5th and 2nd for individual sales in June and July respectively, out of hundreds of employees and 31 stores.

Ryan Hewitt Skills

Customer Service Networking Event Planning Microsoft Office Information Technology Windows Management Public Speaking Team Building Comptia Network+ Certified Data Analysis Project Management Event Management Sales Strategic Planning Disaster Recovery System Administration Business Process Improvement Customer Relationship Management Office 365 Jira Windows Server Microsoft Excel Windows 7 Windows Xp Windows 8 Mac Ios Android Oracle Database Operating Systems Management Information Systems Team Leadership Leadership As400 Administration Windows 10 Windows System Administration Apple Software New Business Development Agile And Waterfall Methodologies Business Analysis Systems Analysis Hris Communication Cross Functional Team Leadership Servicenow Service Now.com Microsoft Sql Server Active Directory Sql

Ryan Hewitt Education Details

Frequently Asked Questions about Ryan Hewitt

What company does Ryan Hewitt work for?

Ryan Hewitt works for Asos.com

What is Ryan Hewitt's role at the current company?

Ryan Hewitt's current role is Senior Solutions Specialist.

What is Ryan Hewitt's email address?

Ryan Hewitt's email address is rh****@****are.com

What schools did Ryan Hewitt attend?

Ryan Hewitt attended Robert Morris University, State University Of New York College At Cortland.

What are some of Ryan Hewitt's interests?

Ryan Hewitt has interest in Ios Devices, Diy Home Projects, Soccer, Welding, New Technologies, Hockey.

What skills is Ryan Hewitt known for?

Ryan Hewitt has skills like Customer Service, Networking, Event Planning, Microsoft Office, Information Technology, Windows, Management, Public Speaking, Team Building, Comptia Network+ Certified, Data Analysis, Project Management.

Who are Ryan Hewitt's colleagues?

Ryan Hewitt's colleagues are Ryan Wadsworth, Alal Mowa, Okan Görür, Seray Aslan, Lol Lollool, Jalal Jamal, River Gibbs.

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