Hello! I have been a Technology professional for over nine years. I cut my teeth in retail, driving successful businesses at 5 locations in the greater Saint Louis area. Then from STL to Cupertino (figuratively…still in STL at this point), I transitioned into customer support as a technical expert at Apple, facilitating product education and making life-long fans of the brand. After my store and floor years, I had the privilege of helping to define and build the Client Service department at Sapper Consulting, a startup marketing agency in Saint Louis, Missouri. Guiding the department, leading by example, with a personal book of 35 happy clients, the department serving over 600 total accounts. The strategies I’ve spun up though cross-functional collaboration with Onboarding, Sales, the C-Suites, and Content have resulted in millions of dollars in revenue. Client Success is more than just monitoring the data and compiling reports. Great CS Managers have impeccable soft skills like active listening, creative problem solving, conflict resolution, being as transparent as glass with communication, and good sportsmanship. I bring all of this, plus a little fun, to every role I take on.My success in the CSM world, paired with my past in Technology led me to be scouted for my current role (same org, just a few acquisitions later) and I am happy to be helping implement RevOps/Sales Enablement platforms for clients from startup to Enterprise level! THE IMPORTANT SKILLS⭐ Client Relationship Management⭐ Enterprise -level Implementation of Sales Enablement SaaS tools (Outreach.io, Gong.io, SalesLoft)⭐Content Creation/Strategy for RevOps teams⭐ Client/Customer Training and Adoption Driver⭐ Outreach Admin⭐ Onboarding Facilitation⭐ Campaign Management and Reporting⭐ Change Management⭐ Diversity, Equity & Inclusion Trainer/Advocate⭐ Project Management ⭐ Servant Leadership⭐ Technical Trainer⭐ SaaS Sales TECHNICAL PROFICIENCIES✅ Hubspot✅ Outreach.io✅ Salesforce✅ Power BI✅ OS X /iOS/Windows✅ MS Office✅ Mac iWork✅ Asana✅ Slack✅ Gong.ioAWARDS🏆 2012 West Region Winners Circle award winner, for excellence in YOY location sales combined with excellence in operations and service🏆 2008/2009 Chicago Region Winners Circle award winner, for excellence in YOY location sales combined with excellence in operations and service🏆 2009 Perfect Leader Score, (ranked by employees)👉Got Qs about anything Outreach/Gong/Content related? I’ve got As! Please feel free to DM me to kick start a conversation.
-
Professional Services ConsultantGong Oct 2023 - PresentSan Francisco, California, UsAs a part of The Abstrakt Cloud Gong team, I operate alongside Gong’s Professional Services group as a consultant. In this role I help new clients to Gong implement and set up their new Gong instance, or add-ons to their existing Gong instance. -
Senior Revops ConsultantAbstrakt Cloud Solutions May 2023 - PresentAs a Senior RevOps consultant I partner with orgs who are looking to implement software tools, and help them get their instances set up right the first time. From new implementations, adding Outreach/Gong/Salesloft to your tech stack, to fractional sysadmin work - A RevOps Consultant is both a technical and training professional. We also offer a great bespoke sales copy creation/optimization service to add to the arsenal! I am also lead a small team of exceptional Rev Ops consultants in this Senior position. Player/Coach vibes.*Abstrakt Cloud’s RevOps team formerly known as Sapper Consulting’s ProServ team* -
Senior Partner Success ManagerSapper Consulting Oct 2022 - May 2023St Louis, Missouri, UsAs Senior Partner Success Manager at Sapper Consulting, I manage a book of clients, as well as a team of direct reports. From full client lifecycle management (project management, billing, strategy, reporting, consulting) - to handling escalated calls from my teams clients all while helping to grow my team in their roles - A Senior PSM touches on all the ins and outs of the business. *Sapper Consulting was acquired by Abstrakt Marketing Group in 2021* -
Partner Success ManagerSapper Consulting Nov 2021 - Oct 2022St Louis, Missouri, Us
-
Partner Delivery ManagerSapper Consulting Oct 2021 - Nov 2021St Louis, Missouri, Us
-
Enterprise SdrSapper Consulting Sep 2020 - Oct 2021St Louis, Missouri, Us
-
Audio/Visual Account ManagerCi Select Sep 2017 - Apr 2020St. Louis, Mo, UsResponsible for all aspects of account management for a portfolio of existing audio visual clients, as well as sourcing new accounts. Clients range anywhere from small/medium businesses to Fortune 500 companies. Experienced in working with small/medium business owners up to C-Level leadership. Responsible for cold calling/emailing/social media connecting to gain new business and enhance CI Select’s A/V presence in the market. Position was eliminated due to the COVID-19 Pandemic -
Technical ExpertApple Jun 2013 - Sep 2017Cupertino, California, UsTechnician with Apple. Responsible for finding solutions and delivering the best course of action to satisfy the end user. Responsible for training clients in a variety of Apple hardware and software solutions. Apple Certified technician. Previously supported the Business Team at Apple. Responsible for enriching relationships and exceeding expectations with customers, local and international businesses. Main job duties entailed working with decision makers at top brands to find Apple solutions that help innovate workflow. Responsible for delivering business web-ex and on site meetings, as well as hosting special workshops for businesses at the Apple Store. Other duties range from keeping accurate records in Apple’s CRM tool in regards to customer accounts, leases, terms and orders to providing technical assistance as needed. -
Rsm (Multi-Unit Manager)U.S. Cellular Nov 2010 - May 2013Chicago, Illinois, UsOversees three remote retail locations. Responsible for the day to day operations, including staffing, setting and achieving sales budgets, forecasting, training, and retaining associates. Responsible for leading a total of 4 direct and 12 indirect reports. Responsible for teaching and leading the team through retail as well as outside B2B sales via funnel management, cold calling, and following warm leads. Responsible for holding store sales management staff accountable for executing plans to meet and exceed goals.• Promoted and moved to St. Louis market in November 2011• Due to success in position, have lead a total of 6 teams since joining St. Louis market• Responsible for getting U.S. Cellular involved in multiple grass-roots marketing events (STL PRIDEfest, Belleville Chili Cook-off, Macklind Days, STL Tour de Loop)• Current member of U.S. Cellular’s Diversity and Inclusion Council (since 2009)• Multiple consecutive months with locations surpassing goals, was awarded 2012 West Region Winner’s Circle award• Current member in good standing with both Belleville and Shiloh area Chambers of Commerce -
Sales ManagerU.S. Cellular May 2006 - Nov 2010Chicago, Illinois, UsLead a team of five Wireless Consultants to add, retain, and provide the ideal customer service experience for all clients. Established goals and worked with associates to achieve goals and identify areas of opportunity. Trained, retained, and provided the ideal experience to associates, while helping team to find and work on their own personal career path with U.S. Cellular.• Led team to win the Q2 2008 Dynamic Achievers award for being the top location in the Chicago market• Led team to consistently exceed goals in company defined upselling expectations• Rated by team as a 4.0 (highest metric avalible) Leader in 2008 U.S. Cellular Culture Survey• Successfully led store during multiple vacancies in the Store Manager position in 2007 and 2008• Created and participated in multiple recruiting events, career fairs, and grass-roots marketing events• Moved to Chicago market in 2007 to help improve culture following strong results in Omaha market
-
Rwc (Retail Wireless Consultant)U.S. Cellular Jul 2004 - May 2006Chicago, Illinois, UsSourced, sold and provided maintenance for accounts of customers, both new and existing. Was consistent in meeting sales metrics. Brought ideas for grass-roots marketing, and helped execute on numerous events. Helped train new peers, and provided support for locations within the state of Nebraska. Was a member of the Nebraska market events team. Was promoted out of this position in May of 2006.
Ryan Hunter Education Details
-
Lindenwood UniversityAnd Related Support Services
Frequently Asked Questions about Ryan Hunter
What company does Ryan Hunter work for?
Ryan Hunter works for Gong
What is Ryan Hunter's role at the current company?
Ryan Hunter's current role is Senior RevOps Consultant.
What schools did Ryan Hunter attend?
Ryan Hunter attended Lindenwood University.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial