Ryan Clitty Email & Phone Number

New Port Richey, Fl, Us

St. Petersburg, Florida

St. Petersburg, Florida

- Provides second level support for software, hardware, and communication issues.- Acquires and maintains current detailed knowledge of relevant application and support policies in order to provide technically accurate solutions to the user community.- Maintains user access including creating, changing, and terminating accounts as well as maintain access to files and folders on the network.- Act as a liaison between support center and second level support groups as well as Business Process Owners.

Largo, Fl

- Assists communication between Production Operations and the Franchise Network through all phases of the sales order process, including, but not limited to, the graphics, printing, insertion and mailing processes.- Utilizes all applicable Valpak systems to facilitate the support of the sales order process.- Monitors deadlines to ensure the customer submits orders on time. Responsible for releasing the ad orders, insertion orders and mailing jobs to production in a timely manner.- Handles customer complaints and strives to have the company rectify them, providing feedback and coaching.

Ft. Campbell, Ky

- Installs, operates, supervises, and performs unit maintenance on systems control center, node center switch, extension node switches, associated multiplexing equipment, net radio interface equipment, communications security devices, and remote transmission (down-the-hill) radios; troubleshoots to the board level using digital multimeters, computer terminals with diagnostic readouts, and board level LEDs and configuration switches. - Initializes and loads data base; positions, assembles, and interconnects equipment components; operates motor vehicles and power generation equipment; adjusts and aligns equipment to prescribed tolerances; interprets and uses operating instructions, data base information, and system diagrams; establishes and maintains net connectivity; inputs and receives information from system control center for transmitting and receiving operating directives and data base input/output; provides subscriber assistance; interprets computer printouts to troubleshoot, repair, or replace faulty line replaceable units; coordinates with system operators and managers to resolve difficulties; places spare equipment into operation upon failure of on-line unit. - Supervises installation, operation, and maintenance; trains personnel in the employment and operation of equipment; assists in selection of sites; corrects faulty work practices and operating procedures; performs various supervisory duties pertaining to work schedules, records, supplies, and reports.