Acquired a rundown laundromat in Richland, WA, plagued by outdated equipment, crime, and drug activity. I rebranded the business and launched a fresh marketing campaign, enhanced signage, and thoroughly cleaned the property. Collaborating with law enforcement and the local community, I addressed the crime issues and established a full-time employee presence alongside new services. These efforts transformed the laundromat from a 3.2-star rating to a stellar 5-star rating on Google. By doubling… Show more Acquired a rundown laundromat in Richland, WA, plagued by outdated equipment, crime, and drug activity. I rebranded the business and launched a fresh marketing campaign, enhanced signage, and thoroughly cleaned the property. Collaborating with law enforcement and the local community, I addressed the crime issues and established a full-time employee presence alongside new services. These efforts transformed the laundromat from a 3.2-star rating to a stellar 5-star rating on Google. By doubling the daily average revenue and significantly boosting profit margins, I successfully exited the business within six months, achieving a return of over 30% on the original investment, excluding additional profits from a 5-year financing note. Show less

Worked across all teams and departments to improve communication and efficiencies, drive customer and employee engagement, improve customer experience, and seek out revenue and employee growth opportunities in new and existing business units. Continually reinforced the company's culture, mission, vision, and values through various programs and initiatives. Was a significant contributor in helping the company prepare itself to be acquired.

Led the creation of these two new DTG business units, from initial concept and go-to-market strategies to branding, marketing, and graphics. Managed the operations of both the Portable Restroom and Sweeper Truck divisions for DTG Recycle while leading a first-class team of people to deliver the absolute best possible service, beginning with the initial request to the final billing.

Led the creation of the marketing department, which was new to DTG Recycle. Helped develop and implement the re-branding and ensured a consistent look and feel internally and externally, including social media, photography, videography, vehicle graphics, and advertising. Managed social media content, press releases, and earned media, including magazines and trade articles. Established and consolidated vendor relationships and implemented an internal employee engagement TV network across 10… Show more Led the creation of the marketing department, which was new to DTG Recycle. Helped develop and implement the re-branding and ensured a consistent look and feel internally and externally, including social media, photography, videography, vehicle graphics, and advertising. Managed social media content, press releases, and earned media, including magazines and trade articles. Established and consolidated vendor relationships and implemented an internal employee engagement TV network across 10 locations to help keep employees informed of company news and important messaging. Show less

Manage, grow and support the Case Construction Equipment brand for the Pierce, Thurston, and Kitsap County and surrounding areas by arranging machine demos, purchases, leases, rentals and rent to own transactions for the full line of Case Equipment and attachments. Also represent the Bomag equipment line as well as many other equipment lines such as Wacker Neuson. Act as a resource for clients with regards to questions or solutions to job site demands and try to learn and understand their… Show more Manage, grow and support the Case Construction Equipment brand for the Pierce, Thurston, and Kitsap County and surrounding areas by arranging machine demos, purchases, leases, rentals and rent to own transactions for the full line of Case Equipment and attachments. Also represent the Bomag equipment line as well as many other equipment lines such as Wacker Neuson. Act as a resource for clients with regards to questions or solutions to job site demands and try to learn and understand their business and how best I can be of help to them. Show less

Specialized in refinancing auto, RV, motorcycle, and boat loans. Worked with various credit unions to offer auto financial products and reduce customer interest rates and payments.

Provided temporary full time help as a finance manager while one of the permanent finance managers was out on maternity leave. Job functions included processing purchase and loan paperwork for prime and sub prime customers, educating and selling loan and vehicle protection products, submitting loan applications and working with the various underwriters at the banks and credit unions to secure an approval, provided customer service during and after the sale with regards to title and loan… Show more Provided temporary full time help as a finance manager while one of the permanent finance managers was out on maternity leave. Job functions included processing purchase and loan paperwork for prime and sub prime customers, educating and selling loan and vehicle protection products, submitting loan applications and working with the various underwriters at the banks and credit unions to secure an approval, provided customer service during and after the sale with regards to title and loan paperwork as well as assisting the sales department. Show less

Job functions included processing purchase and loan paperwork for prime and sub prime customers, educating and selling loan and vehicle protection products, submitting loan applications and working with the various underwriters at the banks and credit unions to secure an approval, provided customer service during and after the sale with regards to title and loan paperwork as well as assisting the sales department.

Job functions included processing purchase and loan paperwork for mostly prime credit customers, educating and selling loan and vehicle protection products, submitting loan applications and working with the various underwriters at the banks and credit unions to secure an approval, provided customer service during and after the sale with regards to title and loan paperwork as well as assisting the sales department. Assisted co-workers in getting their loans approved and bought from the weekend.

Provided sales support and account management for IT Managers looking to acquire software and hardware.