Ryan James Heenan Email & Phone Number

Manchester, England, United Kingdom

Manchester Area, United Kingdom

I took part in a 3-week introductory coding course where I learned the skills involved in being a Junior Developer. The course and work experience involved targets and deadlines to comply to. In the first week of the course, I was taught how to use Python, which I then used to develop a text-based game as part of a team. In the third week I learned how to.

Preston, England, United Kingdom

This company was formed after the previous company listed below was dissolved, by one of the previous directors. Following this my role expanded and I took the responsibility of running the department myself rather than being part of a team under a manager. This meant that I liaised directly with the directors, taking on additional tasks to assist them.

Manchester Area, United Kingdom

- Inbound and outbound calls to clients, dealing with queries and providing updates where necessary - Responding to client emails and general enquiries - Maintaining up-to-date records of client’s files using Microsoft Excel - Generating manual invoices using Microsoft Excel - Staff payroll / Accounts - Taking card payments, dealing with incoming cheques.

Manchester, England, United Kingdom

My job roles at this rapidly growing business were always growing and ever-changing. They included: - Taking inbound calls from clients and companies, dealing with queries and providing updates where necessary - Taking details from potential clients on inbound calls and assessing the merits on whether a claim could be made - Providing information on.

Manchester Area, United Kingdom

I was integrated into this department as the previous company was being taken over. In this role my responsibilities were: - Reviewing signed paperwork and ensuring all necessary forms were signed - Reviewing the details of the claim and assessing merits - Contacting clients to provide a good customer service and obtain any missing details - Making calls.

Manchester Area, United Kingdom

I was selected for this role by my team leader due to my attention to detail and trust from senior management. My specific duties were constantly developing during my tenure in this role, which included the following: - Creating new records on the computer program Proclaim - Arranging, booking and instructing sign-up appointments with clients - Conducting.

Manchester Area, United Kingdom

This role involved making outbound calls to generate leads to potential claimants. It tested my sales and customer service skills as well as giving me targets to achieve.

Btec First Diploma

Graphic Design & Multimedia – Pass

French Studies, A Level

French A Level – C Spanish A Level – C Biology AS Level - B ICT Key Skills – Pass

Gcse

English – C Maths – C Science – BB (Double Award) French – B Spanish – C Art - C