Ryan H. Email & Phone Number

Irving, TX, US

• Craft original eCommerce copy while maintaining consistent brand voice and tone.
• Optimize web copy alongside UX team members while documenting content in Figma.
• Create best-practice guidelines through Confluence for use across UX departments.
• Partner with UX designers to identify optimal screen layouts and content deliverables.

• Create original sales copy for technology, hospitality, and entrepreneurial firms seeking to acquire new clients.
• Fashion content for key marketplaces such as Amazon, Shopify, eBay, Instagram, and more using best practices.
• Research client-specific topics to gain a better understanding of the target market and desired style.
• Utilize Figma, Canva, WordPress, Wix, and Microsoft Office to draft original content and marketing pieces.
• Incorporate critical SEO keywords and tactics into published pieces to increase placement in Google search results.
• Construct original text for product pages, landing pages, blogs, articles, web pages, and short videos.

Boise, Idaho, US

• Craft original microcopy for various channels while adhering to ADA accessibility standards.
• Utilize Figma to draft content for emails, push notifications, in-app notifications, and text messages.
• Complete work in a timely manner while meeting Jira ticket deadlines set by agile processes.
• Create best-practice guidelines through Confluence for use across UX departments.
• Partner with UX designers to identify optimal screen layouts and content deliverables.
• Research modern UX studies to keep informed on evolving trends and best practices.

Rochester, NY, US

• Collaborate alongside designers, product owners, and business analysts to identify user-friendly buttons, layouts, and visual aspects for web copy.
• Craft original emails, mobile notifications, in-app notifications, and text messages for employee/admin clients using the brand voice.
• Identify opportunities to improve communications with clients and shareholders.
• Research and exchange modern UX concepts alongside team members in weekly meetings.
• Utilize Jira and Confluence to organize content to present to shareholders and legal partners.
• Partner with UX Content designers to create microcopy for onscreen text.

Denver, CO, US

Standard part time employment paid through Upwork's payroll company, Velocity Global.

San Francisco, California, US

• Draft original B2B email copy to promote Upwork Enterprise to Fortune 500 firms.
• Structure email cadences for prospective clients, marketplace talent, and potential enterprise partners.
• Utilize Google Suite, Highspot, Slack, and various team platforms to collaborate and exchange ideas.
• Attend marketing workshops, meetings, and instructional lectures to acquire new skills.
• Partner with Talent Service teams to create sales-driven messages and email content to prospective talent.
• Collect weekly successes/achievements to create Monday newsletters for the entire marketing department.

Boise, ID, US

• Discover and facilitate new relationships with commercial real estate investors.
• Utilize Salesforce CRM and Insidesales to manage investor data.
• Research and analyze current commercial real estate market trends to increase knowledge of CRE.
• Provide support to Inside Sales Representatives on commercial loan transactions.
• Calle 80-100 investors a day to uncover needs for financial lending.
• Send regular emails to qualified commercial real estate investors in order to provide relevant market and loan information.

• Researched and assembled contact information of local businesses via the web for use by the Department of Commerce.
• Organized and arranged transportation for Basque visitors to and from local businesses for trade based meetings.
• Networked with individuals from eight Basque and multiple Idaho companies via formal meetings.

• Developed financial reports via Microsoft Excel to request funds from ASBSU for club visits/events.
• Created and organized a marketing plan for Boise State Bronco Day through club meetings in order to increase club membership.
• Structured, planned, and supervised a club visit to Portland, Oregon.
• Directed weekly club meetings to discuss organization objectives and goals.
• Authored weekly emails via Google contact lists to notify members of meetings and upcoming events.

Logan, US

• Identified potential leads and prospects using Google Maps, Zillow, and Sales Rabbit.
• Documented customer meetings and sales using Google Sheets for use by technicians and the home office.
• Supplemented 40+ new customers to client list by knocking on doors and negotiating contracts.

Pasadena, California, US

• Assisted guests with menu selection while providing relevant and essential information.
• Adhered to restaurant quality standards by cleaning the facility regularly and thoroughly.
• Managed multiple tables while refreshing beverages and taking food orders.

Beaverton, OR, US

• Assessed consumers’ needs through communication and suggested viable, desirable, and feasible goods.
• Processed shipment and packages via POS systems in order to fulfill needed amounts of products on sales floor.
• Acquired knowledge of sales through company training and experience, in order to increase product sales.

New Albany, Ohio, US

• Assisted the team manager in the processing of shipment and daily deliveries.
• Assembled and organized product displays on the sales floor.
• Resolved customer issues regarding product concerns or availability.

Bachelor’S Degree, International Business

International Business