Senior Business Analyst working on Regulatory, Legislative, and Industry change. More recently focusing on the development, support, and maintenance of applications.Business Analysis• Eliciting and documenting business requirements• Business process analysis including ‘as is’ and ‘to be’ process modelling• Experience with ‘agile’ and ‘waterfall’ software development life cycle methodologies• Liaising with stakeholders across multiple sites and geographical locations• User acceptance testing including writing test plans• Peer reviewing business requirements documents and customer communications for quality assurance• Status reporting to lead business analyst and project manager• Identification of risks, issues and opportunities for the business• Project planning via a work breakdown schedule• Conducting user and technical training for business applicationsDevelopment• Development, support, and maintenance of User Developed Applications• Application development using Microsoft Office 365 (Excel, Access, VBA, SQL)• Application development using Microsoft Power Platforms (Apps, Automate, BI, DAX)

Business Analysis• Eliciting and documenting business requirements• Business process analysis including ‘as is’ and ‘to be’ process modelling• Experience with ‘agile’ and ‘waterfall’ software development life cycle methodologies• Liaise with stakeholders across multiple sites and geographical locations• User acceptance testing including writing test plans• Peer review business requirements documents and customer communications for quality assurance• Status reporting to lead business analyst and project manager• Identification of risks, issues and opportunities for the business• Project planning via a work breakdown schedule• Conduct user and technical training for business applicationsMiscellaneous• Develop and administer SharePoint 2007 intranet site• Develop and maintain Microsoft based applications using VBA and SQL

• Trend analysis of quality assurance raw data• Identification of improvement initiatives through the analysis of quality result data• Development and maintenance of a data capture, statistical analysis and reporting application• Monthly production of executive reporting including summarised results, trends, improvement opportunities• Facilitation of improvement opportunities• Conduct audits to several processes in the business• Respond to procedural questions and issues directed from the business• Administer the HP Credit Services intranet site