Ryan Janzen Email & Phone Number

Winnipeg, Mb, Ca

- Migrated the on-premises Exchange 2010 server to Microsoft 365 Exchange Online, improving scalability, accessibility, and email system reliability.- Upgraded network security by replacing SonicWall firewalls with Sophos XGS models, implementing site-to-site VPNs for seamless and secure communication across all branches, plants, and portable sites.Strengthened endpoint protection by transitioning from Symantec antivirus to Sophos Intercept X for advanced workstation and server security.- Modernized network infrastructure by deploying Aruba 6200 managed switches, creating VLANs to segment network traffic (IoT, PCN, Wi-Fi, Guest Wi-Fi, Video, and enterprise networks) for improved performance and security.- Enhanced remote access capabilities by implementing Sophos ZTNA, allowing secure connectivity to on-premises and cloud resources.- Overhauled wireless infrastructure using Aruba access points, managed through Aruba Central, for reliable and scalable Wi-Fi coverage across all sites.- Consolidated outdated servers by migrating to a Scale Computing three-node hyper-converged cluster, centralizing critical services such as DCs, DHCP, SQL, Great Plains, backups, and building security systems.- Deployed Zabbix to monitor critical applications, servers, and IoT devices, ensuring real-time insights into performance and availability.- Implemented Snipe-IT to track and manage hardware and software assets, streamlining inventory processes.- Strengthened email security with Proofpoint DLP and implemented Vaultwarden for secure, on-premises password management accessible via ZTNA.- Managed the annual operational and capital IT budgets, forecasting technology needs, prioritizing infrastructure upgrades, and ensuring alignment with organizational goals to maximize ROI.Developed and executed strategic IT roadmaps, driving system upgrades and infrastructure improvements to support long-term organizational growth and resilience.

Boise, Id, Us

- Support and maintain the sites enterprise and process control network infrastructure.- Work collaboratively with the remote corporate IT teams for ongoing projects and site support.- Maintain and support VM infrastructure that consists of web servers, database servers, thin clients, terminal servers, and manufacturing/mining support applications.- Resolve incidents and problems with end-users, investigation of customer questions, research and documentation of problem causes and their solutions.- Supported technologies include desktops, laptops, mobile devices, thin clients, servers (both physical and virtual), networking (both physical and virtual), and storage Area Networks.- Responsible for providing support to enterprise analysts in multiple technical areas within the organization, as well as, work with outside vendors that may be needed to support the facility and its functions.- Responsibilities include installation of new equipment, setup, configuration, documentation of systems and/or software, network monitoring and performance, server monitoring and maintenance, as well as, end-user device and software support.- Extensive in-depth network switch configuration, troubleshooting and support involving vlans and trunking over ptp wireless, copper and fiber links.

- Responsible for new hardware and software solutions for the evolving needs in the classroom.- Provided desktop support for the school division staff for Windows 7, Windows 10, Office 2013, Office 2016 and Office 365 systems.- Responsible for installation and maintenance of all hardware and software throughout the division network.- Provided training and prepared detailed documentation for staff on new procedures and software via telephone, email and in person.- Provided day to day user identity and access management through use of Active Directory. - Utilized software and patch deployment through Microsoft’s SCCM Configuration Manager.- Provided desk side support to all staff throughout the division through our help desk ticket tracking system.