Ryan Buffa Email & Phone Number

Detroit, Michigan, Us

- Creating a team and delivering processes to achieve GM’s $25B goal of digital revenue through our infotainment system- Leading strategy development and creation, with a customer center focused on the digital in vehicle experience - Collaborating across siloed organizations to create unified goals and direction via OKR’s- Partnering with external tech organizations to accelerate our growth to win in the marketplace.

Detroit, Michigan, Us

- Created a team dedicated to improving the Infotainment customer experience pre and post launch- Drove continuous improvement deliverables that focused on defects/bug cleanup and overall customer experience- Created relationships and a network of trusted leaders that allowed the team to cut red tape and go fast - Became the trusted face of all I&C Warranty and Launch issues representing the team in any executive forum - Focused on developing and strengthening career of the team members, targeted 25% development moves per year- Achieved all warranty, spend and customer sentiment targets within 18 months in the role

Detroit, Michigan, Us

- Chief of Staff to the Executive Director of Global Infotainment Engineering and Execution- Responsible and accountable for the forecasting and transaction approval for a $225M+ CY budget- Maintain a hiring plan consistent with attrition, risk and market factors related to a global workforce of 1500 employees - Develop, schedule, run all meetings for the Executive Director, distribute all action items and apply a rigorous follow up regime to keep staff of 9 directors accountable and on task.- Consistently presenting projects and proposals in forums with Vice Presidents and the Senior Management - Negotiating and project planning under NDA’s with the 4 largest SW/HW tech companies in the world

Detroit, Michigan, Us

-Responsible for the reduction of JD power and Warranty scores for the Infotainment System in all GM products - Reinvented and operationalized an improved QRD business model in first 3 months as a leader Reduced all warranty KPIs in first eight months (IPTV 42->32,PPH 27->19, CPV $4.15->2.15) Incidents per thousand vehicles , problems per 100, cost per vehicle- Managed the root cause and corrective action of warranty claims on 57 parts and 13 suppliers - Continuously manage and grow a team of 8 peers to execute the QRD business plan - Passionately reducing problem identification lead time (8 weeks), by using real time data streams over traditional methods - Consistently present and engage executive leadership on best practices and next steps for sensitive subject matters to create a winning strategy for customers internal and external

Lake Mary, Fl, Us

The RMC Software Applications Manager organizes and manages the software, hardware, and the process of collecting and publishing real-time plant data for various organizational users. The position is also responsible for evaluating and consulting on the acquisition of new software that align with the overall business needs and objectives of MHPSA. The RMC Software Applications Manager is responsible for managing and training data support team as well as facilitating software user training throughout organization.

Lake Mary, Fl, Us

• Execute a 24/7/365 condition based monitoring program on 47 large frame gas and steam turbines at 17 locations across North America. (M501G, M501F, 501DA, MW701DA, W501FC, W501FD1/2)• Consistently perform timely and high priority FTA/RCA on individual and fleet wide issues using industry standard processes, procedures and technology• Systematically identified plant maintenance needs and recommend solutions through experience, research, engineering analysis• Fostered, supported and executed 300% growth plan over 5 years, while consistently executing goals for service enhancements• Work with interdisciplinary engineering teams to maintain 98% reliability with 99% availability of customer owned gas turbine fleet• Provide before-it-fails analysis using state of the art predictive modeling techniques, saving customers millions annually• Created fleet performance workbooks based on ASME PTC-22 to track and alert, compressor efficiency, corrected load, corrected heat, emissions, firing temperature and several other KPI’s related to unit performance• Use cross functional leadership skills to support Subject Matter Experts, Sales, Contract Management, Field Service, Manufacturing and Tuning teams in multiple and varied data analysis requests• Interview, train, lead/develop and mentor employees within the department. Train individuals in separate businesses units on new or improved processes• Consistently developed, improved and streamlined multiple operating procedures and processes• Partner with IT for implementation and strict adherence to all NERC/CIP Standards while providing a total 115,000 point, 1 second refresh rate with 98.5% uptime to our internal data center• Developed, maintain and improve customer relationships through individual unit performance reports• Co-developed and implemented SharePoint CRM portal for interdepartmental tracking and tracing• Assisted in multiple post-outage machine diagnostic vibration analysis and balance move calculations

Lake Mary, Fl, Us

Remote monitoring and diagnostic related to the North American Mitsubishi Gas Turbines

Dearborn, Michigan, Us

-Developed step by step processes to examine powertrain defects in vehicle assembly plant for 1300 vehicles daily-Certified for NVH detection and root cause analysis using DMAIC techniques -Coordinated trial runs for test parts including model changes and supplier resourcing-Worked on machine testing, run off, approval and installation of new equipment for engine assembly department-Charted and ran daily process audits to track SPC, implemented strategies to stay within limits-Supervised 45 employees within the final assembly dept of a lean manufacturing facility-Involved in the downsizing and cycle time rebalancing of assembly line.

Detroit, Mi, Us

Managed and supervised the prototype development lab and five different manufacturing production lines with nearly 30 U.A.W. associatesCreated O.E.E. improvements of 10% in all areas, along with FTQ improvements of .2%Responsible for budget forecasting, daily/weekly supplier meetings, design of prototype tooling, scheduling of delivery and shipments in the manufacturing environment. Designed and implemented run out studies for driveshaft improvement and compression testing for u-joint assembly, both created results that drove change to production processes; as quality improvements Involved in cost saving projects in plastic injection and powdered metal with the intent to save over $3 million annually

Us

Master Of Business Administration (M.B.A.)

Bachelors, Mechanical Engineering