Recruited to account manage major national and international accounts, providing support and increasing usage of newly launched SaaS based 3D virtual platform. Forged new relationships with clients and expanded portfolio of virtual retail offerings. • Modified account management role into a lead generation and business development role using Challenger and Sandler Sales education.• Worked with marketing and client services teams to develop programs that helped educate prospects on capabilities of both research and SaaS based offerings.• Received robust knowledge of Insights team’s research capabilities and assisted in the development of several proposals for the use of virtual reality to gain CPG marketing insights.

• Managing agencies and advertisers in seventeen markets throughout the Midwest totaling $2.8 million dollars and regularly exceeding sales goals by 25% or more.• Developed new presentation techniques to better explore the potential uses of Kantar’s data resulting in $400,000 increased revenue from new and current clients.• Educated client service team on the various uses of excel and powerpoint which subsequently resulted in increased client renewal rate and increased team communication.• Developed consultative approach for client discussions and trainings, increasing interest in new products and strengthening relationships with clients.

• Created and managed new business development process by utilizing office skill set to approach and acquire new veritcals, outside of home audio.• Worked with design team on redesigning web presence and website, scripted and wrote all articles and overviews for the site.• Provided management support for staff and improved staff’s account management knowledge resulting in increased revenue from current clients. • Created, wrote and conceptualized three ad campaigns for new clients which created a new space for TEC’s portfolio.

• Managed and maintained over $2.2 million in client revenue including national clients Allstate, McDonald’s, Anheuser Busch, Monsanto and Nationwide Insurance.• Identified key business opportunities and developed relationships generating $250,000+ in new business for 2008.• Improved client renewal rate and generated $70,000 in increased revenue by creating upsell opportunities. • Generated and presented weekly revenue forecast reports to TNS MI executives.

• Provided trainings for Broadcast TV stations, Cable Representatives, Local Newspapers, Advertisers and Advertising Agencies concerning TNS Media Intelligence products, in 24 Midwest markets. • Worked closely with sales to demonstrate product capabilities which increased regional sales.• Coordinated the resolution of all data, research, and client discrepancies in a timely manner.• Interpreted client needs for research and predicted future product opportunities by understanding CMR methodology and its applications.

• Responsible for interfacing with technical team to coordinate and deliver data extracts to clients.• Actively tracked data usage, generated performance analysis, and monitored the contractual obligations of multiple clients.• Managed email campaigns, created monthly billing reports, and completed data extracts.

• Coordinated and supervised multi-million dollar custom projects, overseeing quality control and data delivery.• Continually exceeded quarterly sales goals by giving attention to detail and meeting client needs.• Developed and presented training for clients throughout Midwest on all of CMR’s media reporting tools. This included mastering a robust multimedia methodology.• Consulted with clients on data extracted from CMR software and help analyze this data to achieve the best possible understanding of various media trends.• Developed and maintained service procedures to assure client satisfaction in 34 markets.• Managed server based corporate software for upgrades and solved connectivity issues throughout client base by researching technical questions.

• Organized the distribution and digital delivery of several major advertisers’ television and radio commercials to over 4,000 stations nationwide• Increased regional client sales from $.75 to $1.5 million per fiscal year.• Established and maintained client relations with several top agencies.• Developed and implemented emergency procedures for failed digital delivery.• Acted as liaison between account services and sales staff.• Managed a team of new coordinators on UNIX and Microsoft based systems.