Ryan Harris Email & Phone Number

• Led the operation of the Australia & New Zealand tour of Disney on Ice "100 Years of Wonder".• Acted as company's on-site Human Resources representative by maintaining HRIS, acquiring talent, administering payroll, enforcing company policies, and handling injuries and associated worker’s compensation claims.• Served as the main liaison of communication between the corporate office, touring personnel, venue contacts and third-party vendors.

Scottsdale, Arizona, United States

• Plans and executes the operation of a 10-acre, immersive family experience, featuring the World’s largest Christmas light maze, vendor village and marketplace.• Ensures the smooth operation of parking/guest arrival, box office, light maze, Santa meet & greet, ice skating, live entertainment experiences, private parties, VIP suites, as well as F&B/retail sales.• Main Liaison between Enchant HQ, presenting venue, local PD & EMS, and all third-party vendors.• Served as MOD for each night of the event, prioritizing guest experience, employee health and safety.• Recruited, led, and developed local production & leadership teams, and over 200 seasonal event staff.• Managed all local media events and served as spokesperson for local PR interviews.

San Diego, California, United States

• Served as Head of Entertainment for the all-new theme park, Sesame Place San Diego, opened March 2022.• Executive on all creative and operational decisions regarding current and new entertainment offerings.• Liaised all communication between Sesame Workshop marketing executives and SeaWorld creative teams.• Maintained Sesame Street brand integrity, and continually improved show quality and guest experience.• Built and developed entirely new Entertainment Department from the ground up.• Managed recruitment process and onboarding for over 100 new employees, including Talent Casting.• Created all job descriptions, audition notices, and current organizational structure.• Directly supervised Heads of Departments: Operations, Special Events, Theatrical Services, and Costumes.• Developed all standard operating procedures for the Entertainment Department. • Managed casting, pre-production, rehearsal process, and daily operation for all stage shows, parades, special events, grand opening, off-site publicity events, and various character meet-and-greets and dine experiences.• Directed all Sesame Street entertainment offerings for SeaWorld San Diego’s 2021 Christmas Celebration.

Palmetto, Fl

• Led the operation and success of national tours "Sesame Street Live! Make Your Magic", "Sesame Street Live! C is for Celebration" and "Sesame Street 50th Anniversary Road Trip" simultaneously!• Acted as company's on-site Human Resources representative by maintaining HRIS, acquiring talent, administering payroll, enforcing company policies, and handling injuries and associated worker’s compensation claims.• Served as the main liaison of communication between the corporate office, touring personnel, venue contacts and third party vendors.• Coordinated all travel, hotel accommodations, and logistics according to company standards.• Cut transportation costs by $80K for the second year of the tour.• Along with Performance Director, developed and enhanced pre-show Meet & Greet experience, and implemented dynamic and impactful show improvements throughout the course of the tour.

Greater Los Angeles Area

• Oversaw all day-to-day needs for the operation and success of the 2017 – 2018 tour of Daniel Tiger’s Neighborhood Live: King for a Day.• Acted as Producer's representative with touring company as well as venue, promoting and content partners.• Served as central point of communication for all engagement advance information. • Coordinated all travel, hotel accommodations, and logistics according to company standards.• Managed, maintained and tracked weekly operating budgets and all tour expenses.• Acted as company's on-site Human Resources representative by administering weekly payroll, enforcing company policies, and handling injuries and associated worker’s compensation claims and appointments.• Conducted regularly scheduled development meetings with all touring company members.• Provided creative and technical oversight of performances to uphold artistic integrity of production.• Ensured a successful and enjoyable workplace, as well as the safety and health of all company members.

Greater Minneapolis-St. Paul Area

• Provided administrative support to the production department by facilitating contracts, travel arrangements, schedules, and budgets for all VStar touring shows, mall shows, theme park shows, and outside projects.• Prepared and tracked purchase orders and contract payment requests for all independent contractors.• Transcribed, and distributed scripts, schedules and audiovisual materials for production teams, show personnel, and outside vendors.• Created and regulated audition notices, direct mail, arrangements for auditions, compilation lists, casting correspondence, and circulation of audition videos and forms.• Maintained online personnel database for all current, former and potential VStar performers.• Arranged presentations and meetings as necessary, coordinating notices, meeting notes, conference calls, catering, and summaries on request.• Assembled welcome packet (hire letters, contracts, travel info, etc.) for all new, returning, and replacement performers.• Provided research assistance for new projects, scripts, personnel, etc.

Greater Minneapolis-St. Paul Area

• Meticulously scheduled all bus and car travel for the touring company of Sesame Street Live: Make a New Friend; on average, tour travels to two new cities every week.• Managed multiple accounts (venue correspondence / catering contracts / travel bookings / ticket requests) for multiple cities simultaneously.• Ensured all Day-of-Show standard operating procedures are carried out.• Served as primary contact between show and venue management, for all Front of House requirements and concerns, and all Box Office needs, including collecting and verifying show audits.• Conducted pre-show meet & greets for VIP patrons with Sesame Street characters• Compiled thorough, detailed notes into comprehensive Operations reports for official company records.• Provided administrative support to the Company Manager and Performance Director, and stepped into both roles when needed.

National Tour

"Circus Xtreme"- the 145th Edition of: RINGLING BROS. AND BARNUM & BAILEY CIRCUS(Red Unit 2015-2016)"Built to Amaze"- the 143rd Edition of: RINGLING BROS. AND BARNUM & BAILEY CIRCUS(Red Unit 2014)• Successfully maintained the artistic integrity and quality of the 145th edition of Ringling Bros. Barnum & Bailey Circus.• Called multi-channel show including injury/rescue and troubleshooting contingencies.• Managed all unit public relations, media events and local promotions; including scheduling, coordination and logistical planning of personnel, transportation and equipment involved in these events. • Continually sought to improve quality and efficiency of the show and PR events.• Held all show personnel accountable for the professional standards of conduct, appearance and workmanship. Acted as a source of knowledge on show performance, etiquette and policies.• Compiled thorough, detailed show notes into comprehensive show reports for official show records and performance/performer tracking.• Quickly and efficiently taught the show to swings and replacement performers; provided feedback, guidance, and brush-up rehearsals for all performers• Served as a ‘Brand Ambassador’ and spokesperson for Ringling Bros. Trained in both show and animal messaging, to serve as lead unit spokesperson for media when required. • Exhibited strong interpersonal skills and experience working with diverse cultures and backgrounds. Our touring unit represented 19 different countries.

Williamsburg, Va

• Led, coached and developed over 50 cast and crew, and supervised the daily operation of the Globe Theater at Busch Gardens Williamsburg for a successful Opening season of “London Rocks”.• Collaborated with a Broadway production team to produce an all-new multi-million dollar production for this world famous theme park. It is the biggest show Busch Gardens Williamsburg has ever produced.• Maintained the artistic and technical integrity of the original production of “London Rocks” for over 400 performances, witnessed by over 200,000 patrons.• Called multi-channel show including troubleshooting contingencies.• Created and maintained an accurate and comprehensive production book, which notated all blocking, staging, costume & prop tracking, automation & audio cues, etc.• Responsible for the daily creation and distribution of detailed show reports and call sheets.• Oversaw the organized and efficient operation and maintenance of all venue areas (i.e. stage, wings, dressing rooms, storage).

Anaheim, California

Assisted the Puppet Master in training new puppeteers and parade performers for PIXAR PLAY PARADE and DISNEY JUNIOR LIVE ON STAGE! at Disney California Adventure Theme Park.Assisted Puppet Master in teaching puppetry workshops for Beginning and Intermediate level puppeteers at the Disneyland Resort.

Anaheim, California

• Skilled in the manipulation of a variety of puppets including, Single arm-rod, Double arm-rod, Live-hand and mechanical puppets.• Helps to bring world famous Disney characters to life in front of thousands of guests each day.• Show credits include: Disney Junior Live on Stage, Pixar Play Parade, VoluntEARS cavalcade (featuring Kermit the Frog and Miss Piggy) and Playhouse Disney Live on Stage.

Greater Los Angeles Area

Shows include: Lady Windermere's Fan, Gallery Secrets and A Vast Hoard

Bachelor Of Arts (B.A.), Theatre Arts, Emphasis In Stage Management And Production Management

Graduating with honors; Served as stage manager, assistant house manager and running crew member for several productions.

Certificate, Musical Theatre Performance