· Claims data analysis to support contract negotiations between hospitals and insurance companies o ETL hospital claims data from various sources including 834, 837/835 EDI exchanges with clearinghouses and direct access to hospital patient accounting/EMR/EHR systems for custom reporting. Systems include Availity, Acuity (Change Healthcare), SSI, Meditech Magic, Meditech Expanse, Affinity, CPSI (TruBridge), Intergy (Greenway Health), AthenaOne,, BCBS BlueInsights o Modeling of existing and proposed reimbursement rates and methodologies to determine financial impact o Professional/technical fee schedule utilization analysis across all payers o New service line implementation strategy and strategic planning and forecasting of service line utilizationo Price transparency advising and regional competitive analysiso Analysis to support the building of counterproposal reimbursement models o Use of Tableau to create analysis and data visualization presentations for hospital leadership, administration and board of directors· Payer reimbursement auditing to identify singular and systemic payment and denial issues. Audits include EAPG, UPP, payer-specific experience and variance reporting.· Dispute analysis and resolution of hospital chargemaster increase discrepancies identified by carriers· Quality Measure tracking, reporting and dispute resolution· Implementation and management of employee health planso Population health and pharmacy data analysis to track, trend and forecast level of care and cost to an employer’s self-funded and fully-funded planso Analysis to support direct to employer contracting with hospitals· Management, training and coaching of team of analysts· Collection and upkeep of CMS, state, and proprietary issued fee schedules for distribution to clients· Continuous pursuit of industry education; Federal, State, and private legal and policy updates and compliance

· Evaluate current systems performance, and recommend the integration of improvement solutions· Design, coordinate, and oversee in-house and contracted installations of classroom and venue technology based on analysis of community surveys, effectiveness, and usage statistics · Act as administrator of the WebEx enterprise web conferencing solution· Deploy, support, troubleshoot, and repair multimedia equipment and video conferencing technologies.· Test and analyze requested hardware and software compatibility with current systems specifications.· Maintain and update inventory database of multimedia equipment to ensure accurate asset management. · Provide accurate inventory and usage reports for budget-planning purposes to support specified equipment refresh cycles.· Collaborate with IT Help Desk to address and resolve all community technological inquiries· Collaborate with Computer Support to assist with the maintenance of desktops, laptops, mobile devices, and peripherals· Supervisory responsibilities including the hiring, scheduling, and management of staffing budgets

· ACADEMIC TECHNOLOGY SUPPORT · Provide technical training for installed audio/visual systems to faculty and staff · Installation and implementation of audio/visual systems · Support, maintenance and troubleshooting of audio/visual equipment · Management and maintenance of peripherals · Inventory management · Oversee contracted installations from bidding through commissioning· MANAGEMENT OF EVENT TECHNOLOGIES · Develop comprehensive live event audio/visual solutions for internal and external clients · Lead site visits and attend pre-convention meetings · Supervising and proper scheduling of staff technicians to support event technologies · Live event support; Audio and video engineering

COVID-19 Position· Respond to all technical inquiries via phone, email and text.· Resolve all technical issues regarding hardware, software, peripherals, etc.· Properly escalate technical issues

Set audio, lighting and video systems for corporate and private events Upsell add-ons and upgraded packages to on-site clientsProvide exceptional customer service for high profile clients and assist in technical operationsEvent execution and coordination

Oversee daily operations within the buildingDevelopment and implementation of comprehensive cleaning solutions based on individual and classroom needsLiaise between administration and contractors on short-term and long-term projectsEvent development and coordinationExpert knowledge of products, chemicals and machinery used within the buildingGeneral custodial services as neededPrevious Employment:Full-time Custodian: Aug. 2013 - Nov. 2016Part-time Custodian: Sept. 2012 - Aug. 2013Seasonal Maintenance: May 2006 - Sept. 2012

Representative of the university assisting the public, faculty, staff, and current and prospective students in person and on the phone, general office support, event planning and audio/visual support.