Ryan Lambert Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Managing the development and implementation of IT systems that support the Department of Health in managing the introduction of chemicals into Australia. New legislation and regulation will take effect in 2020 that change the National Industrial Chemicals Notification and Assessment Scheme (NICNAS) into the Australian Industrial Chemicals Introduction.

Sydney, Australia

I connect a range of disciplines and provide expertise into the design, testing, build, release and operational activities in the development of two new whole of government platforms.

Sydney, Australia

- Develop a framework for the methodical assessment of service quality- Capture, synthesize and analyse service quality data through both qualitative and quantitative capture techniques- Use the service quality framework and captured data to identify areas of opportunity for government investment, with a focus on the end user experience

Sydney, Australia

Developed a strategy for government that outlined:- the need for digital platforms across government,- the existing roadblocks that prevent platforms from permeating across agencies,- the recommendations for resolving known roadblocks, - a process for identifying, funding and implementing cross-government digital platforms, and- a list of initial candidate.

Sydney

Lead the strategy, idea generation, analysis, design, implementation and commercialisation of new functionality for myGov, a government-wide authenticated web self service environment (my.gov.au)Products delivered include:- Allowing businesses to access government services using myGov credentials- myGov mobile app- Reusable mobile authentication pattern.

Newcastle, Australia

Designed and implemented a work management system that spanned the workforces of three agencies (Centrelink, Medicare and Child Support). Deliverables included:- Department-wide work management strategy- Work allocation and management system- Work status tracking capability- Management information capability

Newcastle, Australia

Undertook Lean Six Sigma accreditation and delivered process improvements for:- Comprehensive compliance assessments- Implementation of scanning technology to reduce waste from paper processes- Identified process improvements and savings for the Tasmanian Freight Equalisation Scheme

Newcastle, Australia

Master Of Business Administration (M.B.A.), Marketing

COURSEWORK: - Strategic Supply Chain Management - Strategic Finance Issues - Strategic Operations - Strategic Human Resource Management.

Lean Six Sigma Greenbelt, Process Improvement