Sr. Product Manager
X3Watch.Com
A cross-platform, cloud-based, freemium app developed to establish accountable online relationships with a user community exceeding 250,000 members. Sr. Product Manager at X3watch with full P&L responsibility. Starting in 2013, successfully drove a complete rebuild (start-up) for an established cross-platform, cloud-based, freemium app. Built strong and sustainable relationships with business partners and project team members, while identifying and hiring a culturally and geographically diverse team for software development, customer support, marketing and online sales. Charted and led an ultra-lean software development and operations budget over a 4-year period, returning nearly 45% net-profits to the parent company. Seamlessly migrated all existing customer data and memberships to a new platform built in-house, then grew and supported a premium user community.Spearheaded operations and strategic direction with full responsibility for bottom-line factors including long range business planning and global software development processes. Gathered requirements, developed stories, and interfaced with developers to design and create innovative solutions to address complex online accountability software demands. Coordinated projects with Agile development approach, through scheduling, tracking progress and arranging support services while delivering software solutions consistent with the product roadmap and release-plan milestones.