Distribution Market Leader Ii
Detroit Metropolitan Area
Oversaw overall operation of a regional distribution center, ensuring customer success throughout Michigan, Ohio, Pennsylvania, and West Virginia. Maintained adherence to DOT, IFS, and company standards while meeting budget and operating income targets. Concurrently fostered relationships with key customers and vendors to support sales objectives for the distribution center. Achieved target service levels while driving margin improvement. Supervised and developed direct reports along with front-line team members that support the DC. - Increased staff engagement survey by 15% and DC performance ranking by 72% by standardizing the onboarding experience, maintaining 100% on-time training, and introducing policies and performance expectations. - Identified low volume accounts and with partnerships, reduced delivery frequency resulting in 17% mileage reduction as part of a nationwide initiative to increase service while decreasing expenses. - Spearheaded a governance framework for inventory adjustments, enhancing accountability among distribution center leaders throughout North America. - Collaborated in structuring a credit and return process that effectively eliminated unattached credits, ensuring alignment with inventory value.- Implemented best practices, including the introduction of performance expectations, and redesigning the pick path, resulting in a 26% increase in warehouse productivity year over year.- Consistently achieved International Food Standard (IFS) scores above 98.5%, including an unannounced audit, demonstrating a strong commitment to food safety and quality.