Product Management – iOS/Android Applications – Release Manager, Communications Lead, Testing Lead. Planning and Management of Application releases from Scope to Implementation.Partner with Management, Technology, Business, and Project Management staff in order to create and manage detailed communications plans, testing schedules, and associated release deliverables. Accomplishing this by driving release activities through completion and coordinating with product teams to verify release success.

Planning, management, and execution of Digital Mobile Risk Breaks. Partner with Management, Technology, Business, and Project Management staff in order to manage detailed remedies, break fixes, implementation plans, project plans, and communications.

Planning and Management of release projects from inception to completion. Partner with Management, Technology, Business, and Project Management staff in order to create and manage detailed implementation plans, outage schedules, and associated release deliverables.

Release Management – Release Manager, Project Manager, Communication Lead

Responsible for project success by managing time, quality, and testing. Manage multiple projects ranging from simple task testing to full implementation of software and Best Transport shipping systems. Point of contact for customers and liaison for post implementation support. Controlled execution of projects by:• Create and maintain testing schedules for internal and external clients• Created team approach and process to ensure efficiency and positive test results.• Implemented a test return procedure to identify at risk tests, and address returns in a one business day turn around.• Worked with team leads to create an in house communication plan on projects and concerns.• Lead all testing from development to regression. Including initial QA, UAT, and Performance testing after release.• Provide creative solutions and ideas• Liaison for technical to creative team for communication and development of all projects in implementation process

Manage intranet web content, layout, and format for IT business unit. Iteration manager for weekly communication release to 7,000 associates. Analyze websites to improve the efficiency and effectiveness of all marketing/communication endeavors. Develop and implement better production systems through research and further education.

Business lead for interface templates project. Coordinated with Project Manager to successfully stay within scope, under budget, and exceed timeframes for weekly, monthly, and quarterly iterations. Developed new activity and progress tracking document for project and weekly status runs.

Operations ManagementManaged and lead a staff of 8 -10 associates that were a mix of full time employees and consultants. Management roles included leading projects, staffing, managing employees, overseeing budget, and running the day to day operations for this new office. Ran all projects from short run to extended. Managed projects for mobile apps with project budgets ranging from $10,000 to $75,000. Increased company visibility through speaking engagements at industry conferences and involvement in local business organizations

Coordinated efforts of the Web Content Management team to efficiently enter content into Documentum's Web Publisher for Nationwide's $5 million redesign of Nationwide.com. Additionally, wrote online content for Nationwide Bank.

Helped manage and direct efforts of the Corporate Communications team to efficiently enter content into Documentum's Web Publisher and Sitebuilder for Nationwide's redesign of their Intranet .

Oversaw job sites to ensure all employees had a clear understanding of job expectations and Brushwork procedures. This ensured customers consistently received exceptional service.Hired, trained, and mentored staff. Supervised staff and followed up on completion of work assignments for proper performance.Managed all phases of site projects, from initial financial estimates and scope discussions through completion.