Ryan Kim Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Product owner for Live, VOD, DAI and Virtual Live Channel

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Technical Product Owner - PI planning, Spring planning and execution, feature Backlog management- Lead a team of 10+ developers- cDVR (Cloud DVR), Video player SDK on iOS,Android,Web and Tizen

Toronto, Ontario, Canada

- Manage VOD transcoding platform- Expertises on Video Engineering, Metadata ingestion, Content Management System

Toronto, Canada Area

- VOD transcoding, Media metadata transformation

Toronto, Canada Area

- Deliver OTT platform for MTS, Latto, Bell, Rogers- Deliver VOD encoding, transcoding service for Samsung Media hub

Oversaw TESCO global IT programs through multiple phases of retail ERP module deployment (merchandising, sales/marketing, distribution, finance, inventory) as well as standard IT service operations. Directed teams in clarifying business requirements, identifying stakeholders, performing gap analysis and designing process & system improvements to increase productivity and reduce costs. Supervised 3 managers and 2 engineers in Korea and coordinated with 10 developers of India’s TESCO development team.TECHNICAL ENVIRONMENT:• Expert in grocery retail/supply chain technologies such as Oracle Retail Merchandising System(ORMS) v10, Oracle Retail Demand Forecast (RDF) v10, Oracle Warehouse Management System (ORWMS) v10.• JDA Intactix Suite 7.6 (Space Planning, Floor Planning, Intactix Knowledge Base, Web Publisher), Oracle 9i, MS-SQL 2007, IBM ClearCase V7.SELECTED CONTRIBUTIONS:• Mobilized project team to develop the 5-year project plan and CDN $20M budget for multi-phase program.• Formulated program proposal including business case to executive board, obtaining approval and sponsorship.• Project managed all stages of system deployment for phase 1 including: o Gap analysis, modification, design, implementation, user test and post-support. o Work Breakdown Structure and detail project plan including critical path and key milestones. o Project scope/user requirements and risk & cost management. o Rolled-out to 330 retail stores, impacting 500 users. o Automation of Plan-o-gram, increasing productivity by 20%.• Deployed project management methodology and standard templates for project tracking & reporting.• Worked closely with CIO to re-design IT organization/services with Information Technology Infrastructure Library v3, impacting 90 IT staff.• Designed system transition roadmap to consolidate 120 outdated legacy systems to 70 streamlined Oracle-based technologies solutions, including data convergence and data synchronization.

Managed Enterprise IT systems integration and historical data migration for 35 newly acquired superstores. Worked as a key contributor through all stages of system integration; due diligence, initiation, planning, migration, closing and system rollout. Supervised 3 team managers, 8 project managers and 60 programmer/testers.TECHNICAL ENVIRONMENT:• SAP mySAP, Oracle Retail Merchandising System v10, Oracle Warehouse Management System v10, Oracle 9iSELECTED CONTRIBUTIONS:• In partnership with CIO, implemented Project Management Office in the IT department and controlled the project plan & quality:o Developed project management methodology, best practice and project template.o Provided regular updates to executives on project progress, challenges, issues, and achievements. o Established strong relationships with business and IT integration teams, ensuring all requirements are met.• Managed key risks of system integration:o Master/transaction data mapping and conversion (1+ million product lines, 2 years of historical data)o Master data/transaction data synchronization and data integrity during system transition period.• Participated in Merge & Acquire due diligence and led IT asset/capability assessment.• Built project plan and secured project resources and budget (CDN $20M).• Completed project in 6 months – 6 months ahead of TESCO UK’s estimation - impacting 4,000 users and 35 superstores.

Managed operation of a large-scale data centre/disaster recovery centre and IT security assurance. Serving as a strategic advisor to the CIO to support his agenda, including IT strategy/efficiency/cost reduction.TECHNICAL ENVIRONMENT:• One Data Centre/ One Disaster Recovery Centre: 20 Unix servers (IBM p Servers, AIX 5/6x), 50 physical Windows Servers (IBM x Servers, Windows Sever 2008), 300 virtualized servers (VMware ESX 3)• 500 network lines (CISCO routers, F5 Big-IP), 50TB Storage(EMC, Oracle database 8i/9/10g, MS-SQL Server 2005) SELECTED CONTRIBUTIONS:• Provided 99% up time of infrastructure service to 24,000 employees within 330 stores, and 5 distribution centres. • Saved CDN $500K through effective negotiation of contracts and pricing on CDN $13M budget for hardware/software purchases and maintenance.• Instituted IT security governance and directed security compliance to meet industrial standards, policies and procedures.• Supervised Tier 1& 2 technical support (server, network, database, data backup and recovery etc.)• Directed vendor selection, relationship management, termination and supervised procurement of hardware, as well as software and technical services (IBM, HP, Dell, EMC, CA, CISCO, Microsoft.)• Designed IT Business Continuity Plan (BCP)/Disaster Recovery Plan (DRP), which ensured continued operations in event of catastrophe. Plan included agreement for recovery of services.SELECTED PROJECTS:• Led CDN $500K customer data protection project to meet regulatory requirements:o Implemented database access control/logging, removable storage controlling system. o Awarded “Best Customer Security Company in Korea” by Korean government.• Spearheaded CDN $1M compliance of Payment Card Industry Data Security Standard (PCIDSS) project. Implemented network segregation for 25 credit card data hold systems. Completed data encryption (RSA algorithm) for 15 databases.

Promoted to Enterprise Project Portfolio Manager, supervising 12 project managers and coordinating multiple projects to meet strategic retail business goals.TECHNICAL ENVIRONMENT:• Oracle Retail Merchandising System v10, Oracle Retail Demand Forecast v10, Oracle Warehouse Management System v10, IBM SurePOS 300/4694 POS and NCR SelfServ Self-Checkout, MC70 Motorola Handheld Terminals, PDA POS• Oracle 8i/9i, MS-SQL server 2003,.NET, ASP, C, C++, MS-ACCESS, PL/SQL, Crystal ReportSELECTED CONTRIBUTIONS:• Developed & initiated projects, assigning project managers to manage cost, schedule, and detailed plans, while working to ensure ultimate success and acceptance of program. • Supervised 20 development/consolidation projects including Customer Data Integration, Customer Relationship Management(CRM), Product Information Management (PIMS) System, and Oracle E-Business Suite 11i upgrade.• Instituted monthly steering committee meetings to obtain approval and evaluation of projects.• Implemented system development methodologies and best practice guidelines for project management (PMI, WBS, Cost breakdown, SDLC, Waterfall, RAD, RFP, RFQ, Tesco IT Way).• Hired, coached and mentored project managers and ensured compliance with project management standards.• Executed and maintained program management processes & disciplines in program schedule & quality management across communications management, human resource management, cost management, procurement management, risk/issue management and change management.

Selected to be TESCO Group Solution Architect by recognition of in-depth knowledge of IT solutions and outstanding performance from previous projects.TECHNICAL ENVIRONMENT:• Oracle Retail Merchandising System v10, NCR TeraData R6, Business Object Enterprise 6.5/Xi, Abinitio 1.0, MS-Window Server 2000, Oracle 8iSELECTED CONTRIBUTIONS:• Developed TESCO Management Information System (Business Intelligence Solutions) architecture, server specifications and network requirements.• Designed transition plan from old legacy systems to client-server/Oracle-based technologies solutions for TESCO Japan.• Provided technical support, including testing and training, to rollout MIS to TESCO Japan, China and Czech Republic.

Manage small/mid-sized IT projects (3-5 months and CDN $100-200K budget). Inducted into Best Employee Hall of Fame 2004 in appreciation of successful project management. TECHNICAL ENVIRONMENT:• Oracle Retail Merchandising System v10, NCR TeraData R6, Business Object Enterprise 6.5/Xi, Abinitio 1.0, MS-Window Server 2000, Oracle 8i, Crystal ReportSELECTED CONTRIBUTIONS:• Consulted with business users to collect and document requirements of commercial, supply chain KPI reporting.• Participated in data modeling (master data), legacy data transformation and migration.• Implemented TESCO Group MIS impacting 350 buyers and supply chain analysts over 1.5 years with a CDN $25M budget.• Reduced reporting workload by 50% & provided accurate margin & stock data for commercial & supply chain users.• Presenter at NCR TeraData DW solution fair 2005 in Korea and Japan, representing TESCO Group MIS solutions.• Developed hundreds of complicated ad-hoc reports (BI, SQL) to support advanced business performance analysis• Managed four mid-sized in-house development projects, including initiation, planning, analysis/design, development, implementation and post-review.

• Developed websites for large corporations -shopping mall, and customer service of SAMSUNG and LG.• Recruited, coached and mentored web developers.

• Developed merchandizing applications for department store operation.• Designed database models of master data and purchase order.• Supported business users for product master, sales report and stock ledger.• Analyzed business requirements and provided suggestions based on documentation and consultations with clients.• Developed Korea’s first SKU management system in apparel and grocery for department store operation.• Applied skills of COBOL and PowerBuilder.

Iep Bridging Program Certificate Business/Technology

Activities and Societies: • Object Oriented Programming • Professional Communication in Canadian Context • Management Skills for IT.

Bachelor, Management Information Science

Activities and Societies: Drama Club,Debate Club

Iwes - Intake4

Activities and Societies: Integrated Work Experience Strategy (IWES) program provides training in workplace cultural intelligence.

Workplace Communication For Internationally Educated It Professionals

Project Management Skill