Ryan Kinder Email & Phone Number

Chesapeake, Virginia, Us

Goodlettsville, Tn, Us

Philadelphia, Pennsylvania, Us

Direct, manage, and when necessary, discipline store operations personnel in developing, implementing, monitoring, and managing all related activities and programs that will maximize operating results. Responsible for adhering to company policies, procedures, and programs that maximize sales, script growth, margin, profitability, quality assurance, and the overall customer experience. Supervise DMs and associates in a regional office and carry out supervisory responsibilities in accordance with Rite Aid policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints.

Philadelphia, Pennsylvania, Us

1. Direct the PDM and LPM in the planning, development, and execution of district business plans and objectives to achieve sales, script growth, margin, and profitability.2. Lead in providing excellent customer service.3. Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback and scheduling any and all required training.5. Responsible for the district retail budgets including sales, script growth, margin, labor and expenses and overall P&L results monthly to ensure operating income and EBITDA are achieved.6. Ensure that labor is planned for customer service and completing operating activities while achieving labor budget.7. Conduct frequent store visits and complete DM tour sheets when required, shrink management tools to ensure satisfactory shrink results, and maintain operating standards expected in all stores.8. Drive training and development of Store Management and ensure the proper people are promoted and placed in positions for long term career development.9. Develop district succession plans for all store management positions.10. Ensure customer service programs are properly implemented and adhered to in order to guarantee a high level of customer satisfaction and loyalty.11. Execute all corporate marketing, merchandise, and operating programs to drive sales, script growth and profits in all stores within the district.12. Conduct management and store meetings to address ongoing operations and drive accountability with store management on profitability..14. Conduct annual performance appraisals for Store Managers.16. Direct the activities associated with remodels, resets, and script acquisitions.17. Drive script growth and protect market share from competitive openings.18. Maintain communication with professional, civic and governmental organizations.19. Adhere to all FSLA laws, regulatory compliance and OSHA requirements.

Philadelphia, Pennsylvania, Us

Implement proactive company strategies to reduce shrink in the retail storesConduct internal investigations and interviews targeting associate theft, fraud and procedural errors of drugs, cash, merchandise or other company assets.Perform store safety, OSHA, cash variance, lottery, hazmat, Anti-Money Laundering (AML), Food Safety & Sanitation, controlled substance, and other audits as directed by company or Divisional Asset Protection Director.Conduct inventory preparation walk-thru and audit inventory process as directed by company and Divisional Asset Protection Director. Investigate reported cases via case management program including policy violations, theft, fraud, diversions, privacy, HIPAA, violence, etc. as well as other leads.Perform Shrink Visit Guide audits and develop action plans with the store manager and business partners to ensure that stores are executing company policies and programs.Conduct store visits with business partners and where applicable review daily responsibilities of Asset Protection Agents and/or outside agencies.Conduct profit enhancement meetings to review shrink results, Product Protection, Replenishment & BackRoom Disciplines, Back door Seal, Quantity Control, G.E.T., Bagcheck program, Guardianship, Vendor Control programs and new initiatives as they relate to company initiatives.Oversee use of all Asset Protection tools, technology & programs including Product Protection Devices, CCTV, Quantity Control, EAS, core and alarm passcodes, safe combinations, security passwords, and other security control changes when necessary or as directed by Divisional Asset Protection Director.Hire and train of Asset Protection Agent(s) for the district and coordinate the review of outside agencies as applicable. Manage APA and Guard Agencies payroll and related expenses.Act as a liaison between the company and various government agencies, i.e testifying in court or other legal proceedings.

Philadelphia, Pennsylvania, Us

Lead store associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.• Attend to opening and closing the store and maintain proper accountability for cash handling and company banking.• Manage an individual store while meeting store retail budgeted sales, margin, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved.• Ensure via the use of Staffworks/Work Force Management that labor is scheduled to meet customer service needs and complete operating activities and ensure the same standards of operation are enforced in the pharmacy department.• Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.• Provide leadership and development for associates by communicating career opportunities, provide regular performance feedback, and demonstrate SMILE and• RAPTAR behaviors to both external and internal customers and associates.• Manage adherence to all regulatory and compliance legislation and policies.• Perform all job duties necessary to providing a clean, safe, and pleasing environment to customers and associates by following company standards for safety regulations and overall store appearance both inside and outside of the store; maintain and follow rules in Clutter Free.• Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and on-going merchandise information.• Participate in and supervise the preparation and accountability of retail store physical inventory and develop action plans to achieve expected results.• Manage store’s vendor relationships.• Responsible for price accuracy of goods in the store

Education record

Education record