Ryan Kinnear Email & Phone Number

Frisco, TX, US

Dallas, Texas, US

JP

• Management of multiple Exchange environments for multiple clients. All maintenance and troubleshooting for both DAG and non-DAG environments. Also perform disaster recovery of Exchange environments as needed.
• Support and upgrades for multiple Proofpoint MTA clusters. Includes all aspects of support.
• Implemented Microsoft Advanced Threat Analytics roll outs for internal domains.
• Supported a 4 server, two site PGP/Symantec Universal Server Cluster. Cluster supported PGP Web Messenger for external client secure email as well as PGP Whole Disk for internal laptop encryption.
• Supported and maintained OCS 2007R2 and Lync 2013 environments.
• Migrated customer from Exchange 2010 On-Prem to O365. Including performing IDFix clean-up and all On-Prem Exchange related changes for O365 migration.

Columbus, Ohio, US

• Exchange 5.5 Administration responsible for supporting a four site, 16 server, 6300 + user Exchange 5.5 Organization. Includes install, support and troubleshooting of hardware upgrades, software upgrades, connectors.
• All aspects of Enterprise Messaging support and troubleshooting, Activity Directory AD object /Exchange configuration and support, Enterprise SMTP Relay, etc. in a PCI Secure environment.
• Exchange 2010 SP1 implementation and support for multi-site installation. Including 5200 mailbox migration from Exchange 2003 environment.
• Implementation, upgrades, and support of multiple Proofpoint Messaging Secure Gateway clusters providing SPAM, Anti-Virus, message routing, and regulatory compliance monitoring and reporting for corporate email.
• Implementation and support of PGP Universal Server encryption cluster in email message flow to assist with Sarbanes Oxley, GLBA, Visa, and PCI compliance requirements. Support of 100,000+ PGP Web Messengers users. PGP.
• Installation and support for Live Communications Server 2005 (Proxy/Edge, EE, Archive, SQL roles) and OCS2007R2 environment’s.

Houston, Texas, US

• Performed centralized management of the user environment such as administering profiles, policies, scripts, local machine configurations, etc. and duties of a Senior PC Support Analyst for 1800 user LAN.
• Designed and supported intranet web page for internal department. Designed and implemented user web interface to internal call tracking system.
• Monitor connectivity, response, and provide customer support for midrange platforms in the Enterprise Service Center group. Perform backups and DRA for accounts operating on IBM AS400, WANG, DOS, and Unix platforms..
• Worked in a team environment that was responsible for managing hardware, software, and performance of EDS’s mainframe environment.