Ryan Knowles Email & Phone Number

Dallas, Texas, United States

HR Operations Professional focused on Talent Acquisition, Talent Management, Internal Mobility, Total Rewards, Policy, Compliance/Audit, HR Project Management, and Internal Communications

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

P&L responsibility for an eight-figure sales organization. I enabled a team of 15+ sales professionals in delivering industry-leading service to B2B customers throughout north Texas. My daily responsibilities also included directing and monitoring sales traffic in person and in CRM, resolving escalated customer issues, leveraging detailed reports to grow the business, and partnering with team members to align on successes and embrace improvement opportunities. I also served as a Powered Equipment Trainer and a member of the Market Physical Inventory Team, Safety Team, CORE 5 Committee, and Store Management Team.

Dallas-Fort Worth Metroplex

Together with Store and Department leaders, I drove excellence across a team of over 140 sales specialists and associates. I took care of employees by owning key HR processes throughout the employee life cycle. I energized sales activity by modeling and coaching customer service skills. I reviewed, audited, and interpreted operational reports to improve profitability and service for the business. I led a culture of safety by preventing and mitigating safety hazards. I resolved organic and escalated customer service issues using a thorough knowledge of the company’s products, systems, and policies. I consistently sold credit accounts, service leads, and loyalty programs to professional contractors and retail consumers. I also served on the CORE 5 Committee and Safety Team.

Richardson, Texas, United States

Missoula, Montana Area

Farmers Branch, Tx

Dallas, Texas, United States

Bachelor Of Science - Bs, Human Resource Management

Dean’s List (Top 10% GPA)

Education record