Glean is an innovative knowledge discovery platform that helps organizations find the information they need, exactly when they need it. As a Solution Engineer, I partner with customers to showcase the power of Glean through tailored product demos, proof of concepts, and strategic solutions that address their unique challenges. Together, we empower teams to work smarter, collaborate effectively, and unlock the full potential of their knowledge.

"Diary of a Sales Engineer" takes you on an insightful journey through the dynamic world of sales engineering, hosted by industry veterans Ryan Krueger and Sameer Kausar. Each episode offers candid experiences, practical advice, and insider tips to help you navigate and thrive in your career. Whether you're just starting out or looking to sharpen your skills, this podcast is your go-to resource for all things sales engineering.

Vic.ai leverages advanced AI technology to automate the accounts payable process for mid-market and enterprise customers. Our solution significantly reduces time spent on manual tasks, minimizes errors, and enables organizations to scale efficiently without increasing headcount. By streamlining AP operations, Vic.ai empowers businesses to achieve greater financial accuracy and operational excellence.As a Senior Enterprise Sales Engineer at Vic.ai, my role encompasses:🎯 Product Demonstrations and Engagement: Leading impactful and tailored product demonstrations while continuously developing innovative engagement techniques to captivate potential clients.💰 Revenue Generation: Achieving significant financial milestones, including generating over $3 million in Year 1 ACV and over $8 million in TCV, and signing more than 20 US GTM companies.🤝 Collaborative Efforts: Working closely with marketing to conduct webinars, deliver keynotes, and represent Vic.ai at industry conferences, enhancing our market presence and thought leadership.📑 RFP and RFI Management: Efficiently responding to RFIs and RFPs, ensuring our proposals highlight Vic.ai's unique value propositions and technical capabilities.🔧 Product Development Partnership: Collaborating with our product, machine learning, and AI teams to understand product capabilities deeply and influence the roadmap, driving innovation and aligning our offerings with market needs.

Vic.ai leverages advanced AI technology to automate the accounts payable process for mid-market and enterprise customers. Our solution significantly reduces time spent on manual tasks, minimizes errors, and enables organizations to scale efficiently without increasing headcount. By streamlining AP operations, Vic.ai empowers businesses to achieve greater financial accuracy and operational excellence.As a Senior Enterprise Sales Engineer at Vic.ai, my role encompasses:🎯 Product Demonstrations and Engagement: Leading impactful and tailored product demonstrations while continuously developing innovative engagement techniques to captivate potential clients.💰 Revenue Generation: Achieving significant financial milestones, including generating over $3 million in Year 1 ACV and over $8 million in TCV, and signing more than 20 US GTM companies.🤝 Collaborative Efforts: Working closely with marketing to conduct webinars, deliver keynotes, and represent Vic.ai at industry conferences, enhancing our market presence and thought leadership.📑 RFP and RFI Management: Efficiently responding to RFIs and RFPs, ensuring our proposals highlight Vic.ai's unique value propositions and technical capabilities.🔧 Product Development Partnership: Collaborating with our product, machine learning, and AI teams to understand product capabilities deeply and influence the roadmap, driving innovation and aligning our offerings with market needs.

Oracle NetSuite, a leader in the ERP landscape, provided comprehensive business management software solutions. They empowered businesses across various industries to streamline their operations and enhance their efficiency through advanced cloud-based applications.As a Solution Consultant at Oracle NetSuite, my role encompassed:🎯 Technical Demonstrations and Sales Cycles: Managed multiple sales cycles and delivered tailored technical demonstrations each week to prospects across diverse industry verticals.💰 Revenue Generation: Generated net new business resulting in over $800k of annual recurring revenue.🤝 Pro Bono Work and Mentorship: Participated quarterly in pro bono work to help non-profit companies with their NetSuite configuration and mentored multiple solution consultants to enhance their product demonstrations and sales efficiency.📈 Certification and Reporting: Completed the NetSuite SuiteFoundation Certification to enhance technical acumen and credibility, and assisted multiple directors in creating internal reports to measure key performance indicators, improving efficiency and decision-making.📹 Client Engagement and Content Creation: Developed a key customer-facing product overview demonstration video for Oracle NetSuite, which was featured on YouTube to enhance client engagement.

During my 7-month tenure in the Solution Consultant Academy at Oracle NetSuite, I underwent comprehensive training to become a proficient solution consultant. The program covered:📊 Demo Best Practices: Learning best practices for delivering impactful product demonstrations that highlight the value and capabilities of the ERP system.📚 ERP Expertise: Gaining in-depth knowledge of Oracle NetSuite’s ERP system, including its extensive features and functionalities, to become an industry expert in the product.🕵️‍♂️ Discovery Best Practices: Mastering discovery techniques to uncover client pain points and requirements, ensuring solutions are aligned with their business objectives.🎯 Buyer Personas: Understanding and identifying buyer personas to tailor solutions effectively to different client needs.

As a Senior Technical Business Analyst at True Group, I contributed to multiple high-impact projects across various clients, including Circle K, Fruitful Yield, and McDonald's. My role encompassed:📈 Technology Roadmap Development: Worked in a team effort to create Circle K’s technology roadmap for the next 3-5 years, including API context and domain definitions, RFI materials, and vendor evaluations.📱 Application Development and UAT: Provided expertise for Fruitful Yield’s customer loyalty mobile application, leading the development project to add eCommerce capabilities, performing UAT, and demonstrating wireframes to stakeholders.🔍 Data Analysis and Documentation: Collaborated with McDonald's and AT&T to create documentation for the Access MCD site, leveraging SQL for data analysis and report creation, and ensuring GDPR compliance with McDonald's Legal team.

As a Database Administrator at F2 Healthcare, I played a critical role in managing and analyzing patient data to optimize financial outcomes. My responsibilities included:💾 SQL Programming and Data Analysis: Developed a new SQL Server program that quickly scans hospital systems to identify claimable bad debt accounts, increasing productivity by over 10%. Wrote SQL for all databases, conducted data analysis and quality checks, and generated essential reports.🤝 Client Solutions and Growth: Worked directly with clients to design tailored solutions and provide comprehensive documentation. This initiative helped grow the client base from 6 to over 60 by significantly reducing the time needed to analyze hospital data from weeks to days.🔐 Data Security and Efficiency: Employed Microsoft Azure to enhance patient data security by creating Virtual Machines (VMs), avoiding the use of local machines for data storage, and ensuring secure and efficient data management.