Ryan Lai Email & Phone Number

Hong Kong Sar

Hong Kong, Hong Kong Sar

- Provide administrative support to the Talent Acquisition Service Delivery team and oversee day-to-day operations of the candidates' application, interview, and onboarding lifecycles.- Maintain and manage recruitment-related technology platforms as required- Review resumes, conduct first-level digital screening, and panel interview. - Arrange interviews with candidates through multiple channels- Manage logistics associated with the assessment and interview process. - Schedule digital and in-person interviews, and coordinate interview logistics and details (video and dial-in, interview room booking etc.) to ensure seamless communication between all stakeholders.- Support talent acquisition campaigns, including job fairs, campus recruitment, career talks, recruitment days etc. - Support offer acceptances and onboarding processes as required- Manage all aspects of the background/reference check processes- Participate in talent acquisition research and projects as required.

Hong Kong Sar

- Handled passenger concerns and inquiries on board, including problem-solving and service recovery.- Carry out safety, first aid and security procedures to the highest standard- Be the brand ambassador and provide genuine, personal experiences to all customers- Deliver service excellence by creating memorable inflight experiences and exceed customers’ expectations at every opportunity- Embrace diversity and be thoughtful and caring to all customers especially those who need extra help- Demonstrated interpersonal effectiveness- Provided premium inflight experience to passengers- Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment- Adapt to situations with confidence, tact and flexibility- Uphold inflight policies and comply with all regulatory requirements

Division Of Speech And Hearing Science, Faculty Of Educaiton

• Provided training to research assistants and student helpers in testing materials• Contacted school principals, teachers and participants• Organized testing schedule• Conducted data analysis on psycholinguistic data• Prepared for ethic application, grant proposal, interim reports, and conference presentations• Supervised helpers on testing and maintain the testing quality• Funded by U.S. National Academy of Education• All tasks are performed under the supervision of Dr. Shelly Xiuli Tong

Division Of Speech And Hearing Science, Faculty Of Education

• Preparation for testing materials.• Preparation for data collection, subject recruitment and retention.• All tasks are performed under the supervision of Dr. Shelley Xiuli Tong

Beverly Hills, Ca, U.S.A.

• Prepared materials for marketing, lectures, in-services, etc. • Helped with patient's insurance.• Organized the clinical files.• Researched on the medical doctors’ information in Beverly Hills’ area.• Provided reception. • All tasks are performed under the supervision of Dr. Joel Becker.

Westwood, California

• Collected psychosocial, behavioral, and academic data from over 7,000 students in ethnically diverse middle schools across Los Angeles, Santa Clara, and Berkeley• Preparation for data collection, subject recruitment and retention, and data entry.• All tasks were performed under the supervision of Miss Vanessa Villarreal (Project Manager), Dr. Jaana Juvonen and Dr. Sandra Graham (Principal Investigators).

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Lifetime member of Psi Chi; Hong Kong Student Society

Education record

Grade 7, Organ, Distinction

Associate Of Trinity College London, Piano Recital

Education record