Ryan Latner Email & Phone Number

Jacksonville, Florida, United States

•Follow compliance and regulatory guidelines in order to protect sensitive information and meet the member needs to verify identity income and other documentation•Review applications pursuant to credit policies and procedures- including analyzing credit reports, analyzing income from different sources including self-employment, and verifying documents provided by the applicants•Developed a strong knowledge of internal processes and procedures to ensure the quality of the loan system data•Supported Funding/ID review team (July 2021-Present) during increased volume to help best support the companies needs

Remote

•Conferred with other supervisors to coordinate activities of individual departments, assisted in auditing and analyzing appropriate documents•Make sure all documents are turned in, accurately and uploaded to the organization's database•Reported website malfunctions with partnering funders to troubleshoot any issues with documents, and correct them accordingly•Monitor day-to-day operations to ensure that they meet production standards•Maintained personnel database regarding availability and prepared and processed timesheets at departmental standard

Gainesville, Florida Area

• Communicated with guest to identify and satisfy their needs, addressing any concerns• Closed all remaining accounts at the end of every shift and close register at the end of shift• Train new hires on procedures and comprehensive knowledge of Bloomin Brands policies

Gainesville, Florida, United States

• Assist store management with driving store initiatives as well as assist with balancing crash drawers during opening and closing procedures • Educated customer on products and services while assisting them in selecting what best fits their personal needs • Answered customer questions and addressed problems and complaints in person and via phone • Determined cause of the problems; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and followed up to ensure resolution

Gainesville, Florida Area

• Assist store management and staff with driving store initiatives• Coordinate /assist in the maintenance and preparation of related store operations• Obtain revenues by totaling charges, issuing bills, and accepting payments