Ryan Lavender Email and Phone Number
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Experienced executive with a demonstrated history of working in healthcare technology. Strong operations professional skilled in healthcare consulting, analytics, enterprise software, strategic planning, and team building.
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Director, Client OptimizationNetsmart Apr 2021 - Present -
General Manager, EssentiaNetsmart Technologies Oct 2015 - Apr 2021Little Rock, ArManage the day-to-day operations, including support and development, of the Essentia care record. Oversee all Essentia clients and assist the account management team in continuing our relationship with those clients. Serve as intermediary between clients and corporate headquarters. Serve as contact for all invoice-related questions. Act as primary contact with third-party vendors for contract negotiations and ensure continual marketing of third-party products.
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Vice PresidentLavender & Wyatt Systems, Inc. Jan 2011 - Oct 2015Little Rock, ArkansasAssisted the CEO with daily operations and strategic direction for the future of LWSI. • Coordinated development priorities for the ONC’s meaningful-use certification for healthcare product in 2011 and 2015.• Performed Essentia care record demonstrations to prospects of the sales team; sales grew company’s revenue. • Assumed the responsibilities of CFO, including the following:o Managed the day-to-day operations of the accounting department regarding accounts payable, payroll, fixed assets, and human resources.o Performed monthly bank reconciliationso Prepared quarterly and annual tax reports and submissions.o Coordinated enrollment changes with providers and staff.o Updated all LWSI policies and procedures to ensure HIPAA compliance. • Provided assistance to the CEO with the due diligence process for the sale of LWSI to Netsmart Technologies.
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Chief Operating OfficerLavender & Wyatt Systems, Inc. (Lwsi) Jan 2008 - Jan 2011Little Rock, Arkansas AreaOversaw priorities of all departments, including support, development, implementations, technology services, and sales.• Put into effect an internal project management tracking system for project implementations.• Implemented a new human resource/time tracking system to assist with PTO approval and tracking.• Set up an “Essentia Expert” program, which provided for utilization of customer experts to help in the sales and implementation process; this benefited both LWSI and customers.• Set internal metrics to improve customer support numbers and assisted in building the team to meet those metrics, thus improving customer satisfaction.• Grew LWSI’s recurring revenue.
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Director Of OperationsLavender & Wyatt Systems, Inc. (Lwsi) Jan 2004 - Jan 2008Little Rock, Arkansas AreaOrganized weekly critical issue meetings for management team to inform managers of major company-wide issues. Led quarterly one-on-one meetings with director and CEO to review and set priorities for the various departments. Met monthly with president/CEO and CFO regarding budget. Assigned projects and priorities for the development team and gave guidance toward software design. Organized a weekly meeting to review customer requests for the software. Performed Esssentia software demonstrations for the sales team. Consulted with customers on strategic projects. Acted as Account Manager for customers and user groups.• Began a tracking program to track productivity of the development team.• Screened and interviewed potential LWSI associates. • Set up new associate accounts, security and work environment.• Performed software training on the following:o Essentia: CIS/EMR; Portal, Human Services I and II, Human Resources, Business Intelligenceo HelpSystems: Viewpointo Symtrax Compleoo Cardiff Liquid Officeo IBM: System I, Lotus Notes• Coordinated the planning and implementation of eight of LWSI’s National Users Conferences (2003-2014).• Directed the move of LWSI headquarters, effectively consolidating four locations into one building; designed layout of building and offices, as well as design of alarm layout for building; coordinated network.
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Vice President Of SystemsLavender & Wyatt Systems, Inc. (Lwsi) Jan 2003 - Jan 2004Little Rock, Arkansas Area• Oversaw transition time entry and support issues from a command-line application to GUI.• Helped implement a system to accurately account for issues facing LWSI.• Established a PC/server refresh program and coordinated LWSI backups offsite location.• Installed Lotus Notes/Domino as the primary mail server for LWSI and clients.• Assisted with merger of Professional Networks (ProNet) into LWSI.
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DeveloperLavender & Wyatt Systems, Inc. (Lwsi) Jun 2002 - Jan 2003Little Rock, Arkansas Area• LWSIweb development: totally redesigned the Essentia user interface to achieve graphical “look and feel” of the software.• LWSIprint development: determined software output to achieve graphical “look and feel.”
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Technical Support RepresentativeLavender & Wyatt Systems, Inc. (Lwsi) Oct 1991 - Jun 2002Little Rock, Arkansas AreaAfter-hours printing for finance departmentTechnical supportWeb-site design
Ryan Lavender Skills
Frequently Asked Questions about Ryan Lavender
What company does Ryan Lavender work for?
Ryan Lavender works for Netsmart
What is Ryan Lavender's role at the current company?
Ryan Lavender's current role is Director, Client Optimization at Netsmart.
What is Ryan Lavender's email address?
Ryan Lavender's email address is ry****@****wsi.com
What is Ryan Lavender's direct phone number?
Ryan Lavender's direct phone number is +150166*****
What skills is Ryan Lavender known for?
Ryan Lavender has skills like Healthcare, Process Improvement, Strategic Planning, Healthcare Information Technology, Software Documentation, Saas, Enterprise Software, Team Building, Project Management, Program Management, Leadership, Business Intelligence.
Who are Ryan Lavender's colleagues?
Ryan Lavender's colleagues are Michelle Walters, Ashley Laudner, Cheryl Purser, Joseph Mcgovern, James Decker, Kyra London-Howard, Chaney Rote.
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Ryan Lavender
Second Year Psychology Student With Concentration In Pre-Med At Georgia State UniversityAtlanta, Ga -
2gmail.com, milcorp.com -
3gmail.com, ulta.com, usfoods.com2 +1 630 XXXXXXXXXXXXXXXXXX
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