Configure, install, and troubleshoot various network devices and services (Aruba APs, Cisco Layer 3 Switches Cisco Firepower, Transition Network Switches, DNS, DHCP)Performed a small scale network refresh on 20+ switches upgrading to 9200, 9300 and 9500 (Core) Catalyst switches.Identified and resolved major performance issues in the wireless network limiting overall throughput and user experience.Redesigned the Aruba wireless controller network to resolve limitations working with internal IPSEC tunnels between APs.Helped configure a new Aruba controller that failed during a routine upgrade.Organized APs into AP groups and WLAN vlans to further protect and segment the network as well as implement bandwidth limits to improve the user experience.Solely manage the SolarWinds server. Identified and resolved several major performance issues as well as aligned configuration with best practice to improve usability. Designed several catered views and dashboards for different teams throughout the company to monitor their systems in the best way possible.Implemented Forescout identity detection over SNMPv3 to locate switches and connected APs across thousands of unlabeled switch ports.Updated the AAA settings across the switches to centralize logins and access control, as well as the Aruba Controllers and various appliances to our new redundant standard.Managed various upgrade projects involving building redesign through VISIO, gas pump network upgrades to 4G cradlepoints, major core device swap outs, and SCADA security enhancements.Currently manage outdoor CMDA wireless network through Fluidmesh/CURB.Assist with secure 4G VPN connection through Verizon for tablet network.Upgraded the overall network security by eliminating unsecure protocols such as telnet, http and ftp that was identified through custom written network scans in conjunction with nmap

Configure, install, and troubleshoot various network devices and services (Aruba APs, Brocade ICX/FCX, Cisco Layer 3 Switches, DNS, DHCP)Perform scheduled maintenance and system upgrades to include cabinet clean ups which ensures higher efficiency on future projects.Recommend network design changes to improve customer experience.Upgrade upstream circuits and fiber connections with various 3rd Party vendors to combat utilization issues. I’ve personally begun documenting network diagrams using various software(Visio, Google Earth KML, Word) to improve future integrations. This includes notating distro devices and tracing full paths for network devices to make future troubleshooting easier as well as provide an easy to look at diagram for further understanding.Trace a path from end user devices using cable toners, and fiber light to locate connection issues and resolve.Physically patch and configure network ports for maximum security (Radius, Dot1x, CPPM).

● Last resort network support for around 300 network sites for 4500X series Layer 3 Cisco switches, ASR1006/X Cisco routers, Juniper Netscreen ISG1000 site to site vpns.● High level collaboration across 100s of DHA teams, DISA teams and local site POCs to resolve complex network issues. ● Day to day tickets through BMC Remedy ticketing system● Palo Alto network management. We assist a separate firewall team to troubleshoot any network issues that come through their equipment. Session tracking, packet captures, ip management, and routing issues. We are the first point of contacts for this network security appliance. This is where our network routing and NAT is primarily performed.● Management and maintenance of our internal “Index page”. A one page html wiki that never really caught on. I’m redesigning the “system” to include javascript and more advanced html to better present documentation and I’m documenting the network into this system as I learn to give future users a better view of the network and set them up for success. Also allows new engineers to get integrated faster.● VoIP network priority and performance management. Implementation of QOS packet marking and jitter/packet loss troubleshooting.● Cisco Express Forwarding (CEF) for packet tracing. Being versed in this advanced routing metric provided by our equipment we’re able to track issues faster and more efficiently through the network.● VSS and stackwise configurations for full network redundancy. Uptime metrics are met consistently due to our dedication and due diligent to our redundant links and our management system.● Nagios network monitoring paired with Check MK interface to stay up to day on our network changes and faults. LISP Routing, OSPF Routing, Palo Alto Firewalls, Cisco ASA 5510 Firewalls, Cisco ASR/ISR Routing devices, Cisco 9300/4500x/3850x virtual appliance, VR/VRF/VSS management, CEF Switching

Collaborated with Program Manager to go outside of our scope to remedy 20 Aruba APs out of warrant saving the company over $5,000  Provisioning of Aruba 225 thin APs to Aruba ControllersOperated as lead Network Engineer out of necessity, going above and beyond in a new role to plan day to day schedules, push forward project completion, work efficiently and independently with onsite contacts to maintain and implement AirForce STIGS and SOPs saving a week of the project deadline.Configuration and network upgrade for CISCO 3750/3850 series switch.Assist with onsite enterprise network design solutions and issues along with increasing efficiency with network wide rollouts of new equipment or alternate management solutionsPersonally resolve critical network faults through effective troubleshooting to get DHCP online to be able to verify out Aps were working before leaving the site saving the upgrade from being extended. Effectively communicate with onsite personnel to smooth over the enterprise network upgrade process, and personally assist them with verifying network connectivity and minimizing downtime.Configuration, management and network upgrades for CISCO 4500XTroubleshooting wireless network design and implementation through the use of heat maps, Visio design software, AutoCAD drawingsUPS installation and Network card configurationInventory and organize hundreds of UPS’s, APs and Switches for installation to improve efficient day to day operationsPraised for Attention to detail doing site follow up documentation. Inventory accuracy, configuration verification, COMM room setups and equipment adjustments.

SolarWinds device managementNexus 7k, 5k, and 2k switch managementCisco 3850, 3750, 3560 and 4500 series switch managementTACACS+ and Dot1x network authorization through Cisco ACS and Server 2012EIGRP routing, port channel /ether channel management, and VLAN networking

- Configure network equipment (Wireless Radios, Routers, Switches, Fiber OLT, Fiber ONU) using VLANs, OSPF, and VPNs- Troubleshoot, plan, and resolve RF issues impacting customers service- Refine protocols and processes for the department- Build and maintain internal web servers using the LAMP stack- Developing backend maintenance software to improve efficiency and quality of work- Research and development for network software to improve the daily work environment and work load- Taking care of support technicians- Answering network questions for support techs- Talking to and resolving issues for higher level business customers with network issues- Maintaining and troubleshooting office VoIP phones and phone server- Maintaining computer systems for the office- Maintaining and developing linux/windows servers

- Taking care of support technicians- Answering network questions for support techs- Maintaining computer systems for the office- Maintaining and developing linux/windows servers- Building and maintaining internal web server using the LAMP stack- Talking to and resolving issues for higher level business customers with network issues- Configuring network equipment for tower builds- Configuring and troubleshooting customer routers using the mikrotik platform- Maintaining and troubleshooting office VoIP phones and phone server

- Taking support calls from customers- Following troubleshooting steps with customers to determine issues- Scheduling service calls for customers- Updating customer accounts- Taking meticulous and detailed notes of customer interactions- Configuring and troubleshooting wireless networking equipment- Receiving calls from field technicians after service calls to update customer equipment- Setting up email accounts for customers- Troubleshooting email issues- Configure third party email clients- Assisting in third party residential router configuration and troubleshooting- Escalating customers to level 2 or 3 techs when needed- Responding to customer questions via email and ticketing system- Assist in training new support technicians on equipment and on the phone troubleshooting