Ryan Davies Email & Phone Number

United States

Remote

--Received reward and recognition for discovering a company-wide network problem at a large Fortune 500 company who stated, “we never would have figured that out on our own.”--Discovered dozens of bugs and reported them with fix recommendations in Jira and Bugzilla--Using strace and tcpdump, discovered several critical issues related to open source software used on Quantum appliances--Conducted several TOI (Transfer of Information) sessions regarding in-house proprietary software, Linux policy-based routing, network performance troubleshooting, NAS/Samba general and performance troubleshooting and tcpdump primers--Converted several at-risk POCs into successful sales

Remote

--Created dozens of internal wiki pages including troubleshooting playbooks, knowledgebase articles, explainers and how-tows--Solved several cold cases in two weeks or less that had been worked off and on for over 12 months and were closed as customer ecosystem issues--Provided professional services with necessary information and support to successfully convert all POCs on which I was asked to engage--Used tcpdump to find a bug within Netbackup 7.6 and worked with Symantec dev management to get it fixed--Discovered firmware bug in large vendor’s FC switch that was causing issues for multiple clients

Remote

--Used Perl and Python to gather data for management by circumventing antiquated hardware/software systems and IT policies--Was the go-to resource in service for agitated customers who were threatening return of products and/or legal discussions. Resolved 100% of all such issues--Increased NAS backup performance for dozens of customers by 2x, 4x or 6x by educating customers, and even their network professionals, how to configure their switch and servers.--Created a large-scale distributed log system including parsing and reading capabilities.

Englewood, Co

--Found racks, switches, servers and disk all destined for scrap and used them to build a lab where I could reproduce customer environments--Was directly responsible for transforming the team from an extremely narrow product focus to a holistic solutions approach by leading the way and sharing my knowledge with the rest of the team.--Quickly established role as thriving under pressure by volunteering for the most difficult issues and most unsatisfied customers

While job hunting during the summer of '09 I was able to complete several diverse projects as an independent consultant. These projects included:-Fixing an issue at the SLC Fire Dept with their ASA router, Active Directory and VPN.-Successfully managing and completing a large 140 million+ file migration for a well known bank. The support and engineering team at the vendor responsible for both the system being migrated from AND the system being migrated to spent 12 months trying to complete this project but failed. I completed the project in two weeks and the migration on a Saturday afternoon.-Integrated one Vendor's software (EMC) to work properly with another Vendor's hardware (Hitachi). Hitachi was the customer and I created a code deliverable to complete the project.

Subject Matter Expert in Disaster Recovery, Softek TDMF, EmailXtender, DiskXtender and EMC SourceOne.I was constantly called on and was successful at "saving" projects where poor implementation or design resulted in risk of losing a client.My consulting responsibilities included management, design and implementation of projects involving Business Continuity, DR/HA, DiskXtender, EmailXtender, EMC Autostart and EMC Replistor.Along with my consulting responsibilities I also helped manage the company's infrastructure including two ESX servers, a Cisco ASA, an EMC ns20 Celera, BES, Exchange 2003, Solaris, AIX, HP-UX and eRoom.

I was the go to person on the team for handling Disaster Recovery implementations when open systems were involved. I managed, designed and implemented DR and Business Continuity projects in both pre and post sales roles, solutions architect and whatever else was necessary to complete the project and get the signature. Projects ranged from a few systems to a few dozen. Local clusters to Multi-Geo with several types of replication. I successfully completed over a hundred projects without ever missing a single deadline. This was only made possible by my ability to solve any problem regardless of the hardware, software, concepts and any other technology involved. Examples include Intel servers running Windows or Linux, Unix systems, switches, DNS, MS Exchange, MS AD and dozens of others. I was often required to use perl for automating things promised by sales but not provided by the products out of the box.Successful completion of projects also required my own cross functional data analysis to ensure that all affected teams were not negatively impacted by implementation of the project.

I was an analyst working on a team that provided business information management services for large companies and government agencies. I specialized in providing high quality information solutions in areas such as Storage Management, Server Consolidation, Information Lifecycle Management (ILM), Business Continuity and the like.Primary responsibilities included risk analysis, interviews, proof reading and finalizing deliverable documentation.

I was initially hired to managed a new SAN which was purchased and implemented to host the disk and tape library for the main tracking and automation system used by the Springfield, Oregon paper mill. My lack of experience in Windows/SAN and LAN administration was compensated for by my ability to learn so quickly.I quickly discovered the wealth of technology, problem solving, project management and Networking Skills that could be learned by my mentor, Nick Howland. My relationship with Nick allowed me to gain several years of experience in several months time.After my first year of working with Nick at the local site I was called up to be an assistant system admin to the HA/DR specialist for the corporation. This included management of over 160 clustered servers consisting of a mix of NT 4.0 and Windows 2000.A few months later I joined the corporate server team and shared the responsibility of globally managing over 9000 Intel servers.Primary responsibilities included Cluster installs, clustering of windows based applications, Server OS installations, User management, Print Server Administration, File server administration, site wide switch upgrades, network troubleshooting, all backups via Veritas Backup Excec and later TSM, patch management, virus management, login scripts, Sharepoint, DFS, and a company wide migration from NT 4.0 to Windows 2000 Active Directory.

I was hired out of school to manage and install client infrastructure in the semiconductor plant. This included x-teriminals, monitors and network cabling. During my first week on the Fujitsu account I discovered that there was a dire need for help for the only remaining member of the Unix administration team. 2 weeks later I had learned enough Unix to be given root password and take on full Unix admin responsibilities.I then continued on as a Unix admin but was also tasked with managing the CA Unicenter system and worked on several other IT projects.