Group Director, Client Engagement
CurrentAt VML, my focus is on fostering growth and building brand and customer experiences that resonate. As a dedicated client and business lead, my mission is to apply Human-Centered Design principles, ensuring that integrated teams are empowered to ideate and execute transformative campaigns. Our collective efforts have elevated brand and customer experiences for Wendy's, City of Hope, Intel, Resideo and Kimberly-Clark, through strategic initiatives and meaningful collaborations.Leadership opportunities at VML honed my ability to drive business objectives, working alongside stellar teams to create experience driven and impactful work. My role is anchored in strategic growth and leveraging cross-functional expertise. With a strong background in customer experience, digital products, CRM, Loyalty and business development, I thrive on uniting talents across disciplines and cultivating partnerships that lead to innovative solutions and sustained client success.