Ryan Leveque, Crme, Chdm, Chrm Email & Phone Number

Weston, Florida, US

Miami, Florida, US

- Led integration efforts of twenty properties for revenue management team in order to configure system, educate subject matter experts, and monitor overall performance of IDeaS G3 RMS platform,- Facilitated technology project to create parameters and framework for IT team to redevelop homegrown CRS with best-in-class components to integrate with G3 RMS.

Bethesda, MD, US

- Repositioned property segmentation to reflect cohesion between demand, OYv2 RMS, and strategic discount percentages to drive top line revenue and increase revenue system adoption, - Revamped GPO group pricing tool to alleviate number of leads sent to business evaluation and deliver realistic seasonal rates/minimums, thus garnering most improved BE.

Bethesda, MD, US

- Developed opening placement strategies including: retail price positioning, market rate integrity, experience packaging, eCommerce/eChannel completion, and local rate creation (largest US property opening in 2017), - Transitioned property from Legacy One Yield to OYv2 for new properties in the first wave of implementation,- Creates and develops.

- Developed business model, branding, vendor agreements, and contracting documents from the ground-up for eight bedrooms, thirty guest vacation rental property outside of Naples, Florida, - Created consumer testing surveys to assist website designer in creating and launching guest-facing website with customer data capture, - Successfully deployed social.

Merrillville, IN, US

- Orchestrated revenue strategy for clustered markets inclusive of hotels in Austin, TX, San Antonio, TX, and Salt Lake City, UT, and San Francisco, CA with properties located in suburban and airport locations exceeding budgeted value by more than $40M for 2017,- Developed strategies to shift market share from competing hotels while maintaining positive.

Chicago, Illinois, US

- Oversee portfolio pertaining to a majority of Marriott properties with an inventory exceeding 1400 rooms across eight markets through the utilization of MARSHA, OneYield and High Performance Pricing;- Educate team members on various processes or tools to assist in meeting growth goals and budgeted expectations including rewards processes, sellout.

Merrillville, IN, US

- Oversee staff of more than twenty guest service representatives and bell personnel to ensure that Guest Service Scores are continuously rising with results showing a 2% increase within the brand and climbing to the top 3% to this point;- Manage perfect sell/oversell situations to provide for the maximum amount of revenue generation for the hotel by.

Merrillville, IN, US

- Process and handle guest check-ins and check-outs through various Fosse and Marsha functions with the highest quality customer service;- Actively compete in sales incentives that helped build customer loyalty and improve the guest experience;- Complete daily reports to ensure rate accuracy, prepare for VIP arrivals, satisfy guest requests, and pre-block.

Merrillville, IN, US

- Worked closely with revenue managers to become familiar with the techniques and programs used on a daily basis to optimize rates by becoming familiar with programs such as OnQ and MARSHA within various full and select service properties at the corporate level;- Designed spreadsheets in Excel that correlate with STR reports and Essbase generated materials.

- Tour and educate up to ten potential members at a time while explaining club offerings and specials- Track statistics of daily and monthly sales in order to process commission invoices- Determine new marketing strategies and initiatives in order to increase club membership quantity

- Provided quality customer service by assisting members and guests with individual customer service needs including reservations, membership applications, information sharing and contractual maintenance- Provided inventory control and system maintenance for Mystic Tanning service and systems- Proposed and initiated a paper recycling program in conjunction.

Hammond, Indiana, US

- Rotational operations internship that included all aspects of the CVA. - Time spent in all departments to further knowledge and gain a better understanding of the hospitality industry as a whole. - Worked with specific departments such as marketing, finance, accounting, sporting events, special events, and social media.

Bachelor Of Commerce (B.Com.), Lodging Management

Business Administration