Ryan Liboiron
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Ryan Liboiron Email & Phone Number

Accompished IT Leader | Continual Service Improvement | Helping Lead Organizations to Achieve their Goals at Rogers Communications
Location: Kelowna, British Columbia, Canada 6 work roles 5 schools
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Current company
Rogers Communications
Role
Accompished IT Leader | Continual Service Improvement | Helping Lead Organizations to Achieve their Goals
Location
Kelowna, British Columbia, Canada
Company size
22143 employees

Who is Ryan Liboiron? Overview

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Quick answer

Ryan Liboiron is listed as Accompished IT Leader | Continual Service Improvement | Helping Lead Organizations to Achieve their Goals at Rogers Communications, a company with 22143 employees, based in Kelowna, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Ryan Liboiron.

Ryan Liboiron previously worked as Team Leader Deskside Alberta at Rogers Communications and Senior Technology Support Technician at Rogers Communications. Ryan Liboiron holds Network And Telecommunications Engineering Technology, Information Technology from Okanagan College.

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Email format at Rogers Communications

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Rogers Communications

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Profile bio

About Ryan Liboiron

Ryan is an accomplished information technology leader including healthcare and telecommunications. Passions are leading people, improving workplace culture, processes, meeting and exceeding metrics/KPIs in complex environments. Experienced in Call Centres, Service Desk, On-site Support, and Cloud. Familiar with Best Practices, working and consulting with business leaders to improve business procedures.

Listed skills include Business Analysis and Itil.

Current workplace

Ryan Liboiron's current company

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Rogers Communications
Rogers Communications
Accompished IT Leader | Continual Service Improvement | Helping Lead Organizations to Achieve their Goals
toronto, ontario, canada
Website
rogers.com
Employees
22143
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6 roles

Ryan Liboiron work experience

A career timeline built from the work history available for this profile.

Team Leader Deskside Alberta

Current
Rogers Communications

Kelowna, British Columbia, Canada

Apr 2024 - Present

Senior Technology Support Technician

Current
Rogers Communications

Kelowna, British Columbia, Canada

May 2021 - Present

Interim It Service Delivery Manager & Support Specialist

Innov8 Digital Solutions

Kelowna, British Columbia, Canada

Manage IT Service Delivery for 40+ companies across British Columbia. Responsible for hiring, coaching, andleading 2 direct reports. First point of contact for internal and external customers resolving IT issues including:Microsoft Azure, Office365, telephony, security, network and server infrastructure, ERP systems,procuring/managing/configuring/deploying.

Sep 2020 - May 2021

It Support Manager

Bigsteelbox

Kelowna, British Columbia, Canada

Managed IT services for 30 remote sites including: Microsoft Azure, Office365, Cloud-based telephony, network,infrastructure, and SAP. Introduced and implemented Request, Incident, Change and Problem Management. As amember of the Steering Committee, I introduced several Call Centre best practice metrics and KPIs, configured thetelephony system to capture.

May 2018 - Oct 2019

Regional Manager - Support Services

Ism Canada

Kelowna

Led a team of 30 unionized IT professionals in a Call Centre that continually met and exceeded service levels withinhighly complex government healthcare contracts. Managed IT services and operations for Interior Health, NorthernHealth Authorities, IBM Canada and BCCSS. Ensured day-to-day business activities were logged, tracked andresolved in a timely.

Sep 2007 - Apr 2018

Senior Technical Support Leader

Shaw Communications

Kelowna, British Columbia, Canada

Lead a team of 30 technical support specialists in as call centre

Sep 1998 - Jun 2003
Team & coworkers

Colleagues at Rogers Communications

Other employees you can reach at rogers.com. View company contacts for 22143 employees →

SF Shawnita Foster Shawnita Foster Colleague at Rogers Communications Toronto, Ontario, Canada, Canada View → TM Tatjana Medan Tatjana Medan Colleague at Rogers Communications Greater Montreal Metropolitan Area, Canada View → MT Mike Tucker Mike Tucker Colleague at Rogers Communications Greater Toronto Area, Canada, Canada View → AS Adam Simone Adam Simone Colleague at Rogers Communications Markham, Ontario, Canada, Canada View → JZ Jairaj Zaveri Jairaj Zaveri Colleague at Rogers Communications Brantford, Ontario, Canada, Canada View → JA Jp Arseneault Jp Arseneault Colleague at Rogers Communications Moncton, New Brunswick, Canada, Canada View → AM Angela Martins Angela Martins Colleague at Rogers Communications Mississauga, Ontario, Canada, Canada View → KH Kerri-Ann Higgs Kerri-Ann Higgs Colleague at Rogers Communications Brampton, Ontario, Canada, Canada View → LL Lisa La Lisa La Colleague at Rogers Communications Greater Ottawa Metropolitan Area, Canada View → JD James Dirksen James Dirksen Colleague at Rogers Communications Greater Toronto Area, Canada, Canada View →
5 education records

Ryan Liboiron education

Network And Telecommunications Engineering Technology, Information Technology

Okanagan College

Azure Administrator, Microsoft Azure

Global Knowledge

Itil Foundations V3

Global Knowledge

Organizational Leadership

Dynamic Achievements

Pathways To Leadership

Interior Health Authority
FAQ

Frequently asked questions about Ryan Liboiron

Quick answers generated from the profile data available on this page.

What company does Ryan Liboiron work for?

Ryan Liboiron works for Rogers Communications.

What is Ryan Liboiron's role at Rogers Communications?

Ryan Liboiron is listed as Accompished IT Leader | Continual Service Improvement | Helping Lead Organizations to Achieve their Goals at Rogers Communications.

Where is Ryan Liboiron based?

Ryan Liboiron is based in Kelowna, British Columbia, Canada while working with Rogers Communications.

What companies has Ryan Liboiron worked for?

Ryan Liboiron has worked for Rogers Communications, Innov8 Digital Solutions, Bigsteelbox, Ism Canada, and Shaw Communications.

Who are Ryan Liboiron's colleagues at Rogers Communications?

Ryan Liboiron's colleagues at Rogers Communications include Shawnita Foster, Tatjana Medan, Mike Tucker, Adam Simone, and Jairaj Zaveri.

How can I contact Ryan Liboiron?

You can use AeroLeads to view verified contact signals for Ryan Liboiron at Rogers Communications, including work email, phone, and LinkedIn data when available.

What schools did Ryan Liboiron attend?

Ryan Liboiron holds Network And Telecommunications Engineering Technology, Information Technology from Okanagan College.

What skills is Ryan Liboiron known for?

Ryan Liboiron is listed with skills including Business Analysis and Itil.

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