Ryan A. Email & Phone Number

West Jefferson, Nc, Us

Adjudicator: Processing claims, accounting, verification, validating, and advising clients, with a high level of quality and client-customer service, per state law, federal law, and the Dept. of Labor regulations and guidelines, adhering to all policies and procedures thereof. Rendering conclusive final judgments, reconciling with multiple stipulations, in a timely matter.

Business Management, Professional Customer Service, Created Invoices, Created company business cards via MS Word. Created company flyers via MS Publisher. Faxed documents, Filed and sorted company documents, assistance with class per instructor. Created MS PowerPoint presentations. Creation of administrative templates and assisted with organization establishment.

Customer Service, Created Invoices which includes details for each customer project, Filed and sorted company documents, assistance with manual labor on projects; carpentry detail.

Raleigh-Durham, North Carolina Area

Interacted with Lenovo's Australian & New Zealand customers to provide and process information in response to inquiries, concerns and requests. Provided Customer Service & Technical Support. Answered questions & resolved computer problems remotely for customers via telephone. Provided assistance concerning the use of computer hardware and software, including a high quality client support and technical issue resolution via E-Mail, phone and Remote software. Configuration of client's equipment to… Show more Interacted with Lenovo's Australian & New Zealand customers to provide and process information in response to inquiries, concerns and requests. Provided Customer Service & Technical Support. Answered questions & resolved computer problems remotely for customers via telephone. Provided assistance concerning the use of computer hardware and software, including a high quality client support and technical issue resolution via E-Mail, phone and Remote software. Configuration of client's equipment to connect via Internet to our servers. Documented customer interactions, details of inquiries, comments and actions taken into the computer-based Technical Support database. Assisted Service Technicians with equipment questions during warranty and non-warranty troubleshooting and repair of equipment. Created new accounts for clients. Escalated cases per request.------------------------------------------------------------------------------------------------------Interacted with Lenovo's US & Canadian customers to provide and process information in response to inquiries, concerns and requests to provide excellent Customer Service. Answered questions & resolved customer's order problems via telephone and email. Providing assistance concerning the use of computer hardware and software, including a high quality client support and client resolution via email & phone. Documented customer interactions, details of inquiries, comments and actions taken into the computer database. Offered resolutions to customers whom have experienced inconveniences with their order. Escalated customer’s orders per their request. Telecom & Technology Show less

High School

Activities and Societies: President of the HS Vocal Ensemble, Lead Vocalist

Education record