Ryan Lindsay Email and Phone Number

TruU enables enterprises to eliminate passwords and badges to truly revolutionize the way workforces experience their workplace. We offer unique passwordless identity through adaptive MFA built on biometrics and behavioral identity that unifies access to physical and digital resources across the enterprise.

Evolve IP is the essential IT Ally for today's hybrid/remote workforces. We seamlessly integrate your workplace technologies to improve Productivity, Security, Mobility, and Customer Experience.Today, the office is no longer just a physical place – it’s a collection of people who need to work together from wherever they are. Evolve IP partners with IT professionals to bring together their essential productivity and communication tools into a single, secure cloud-based solution, fine-tuned for the hybrid workforce and delivered as a service. By integrating these disconnected systems from vendors like Microsoft, Cisco, and VMware, and filling in the gaps, we are improving the experience for both employees and customers, while centralizing technology management. So, no matter how locations, tools, and partners shift over time, you have a solution that makes the future of work better for everyone.

*Formerly StratusWorX, Acquired by Ericsson* StratusWorX is an early stage company with a first in the market converged IaaS, SaaS, DaaS, security and redundancy platform. Specialized in Zero-Touch, Zero-Delay Cloud based delivery of IT infrastructure and software applications. About Ericsson: We help our customers enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale. Our comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.

*Formerly StratusWorX, Acquired by Ericsson* StratusWorX is an early stage company with a first in the market converged IaaS, SaaS, DaaS, security and redundancy platform. Specialized in Zero-Touch, Zero-Delay Cloud based delivery of IT infrastructure and software applications.

We simplify finding, buying, and optimizing customer experience technologies.

*Formerly MegaPath, Acquired by Fusion* Enterprise organizations need network, communications and applications that are scalable, flexible, customizable and affordable as the company evolves. Fusion is a global leader in Cloud technology with the technical know-how to serve large businesses, regardless of size, existing technology, networking and number of locations. Our comprehensive suite of Cloud Communications Connectivity and Applications services can help your enterprise accomplish more and spend less.

• Manage a team of eight (8) quota bearing inside sales executives. This team is responsible for growing net new revenue and new customer logos in B2B sales. • Responsible for driving sales results and obtaining sales targets – Increased conversion ratios, drove increase in closed ratios, increased sales team APRU, rep efficiencies, increased average revenue sales by agent, partner with service delivery to monitor carriers and inflight orders to drive installed revenue • Developing, maintaining and managing a pipeline of over $350K MRR ($12.6M contract value)• Drive KPIs and sales activity metrics to ensure success of conversion and close ratios. E.g. contact rates, contact strategy, initial contact times, conversion ratios, etc.• Manage and maintain relationships with external channel partners. Develop strategic relationships to drive revenue through this sales channel. • Financial analysis on a deal by deal basis to ensure margin profitability and bottom line ROI for the business as a whole. • Ability to move sales representatives up market, while still maintaining their sales performance within transactional business. Built out individual business plans, that act as a custom playbook for each rep with specific success metrics unique to the individual. • Proven track record with major accomplishments such as; selling the largest direct deal in the history of the company, exceeding 100%+ of quota on a consistent basis, and exceeding 100%+ year to date quota retirement • Self-motivated and passionate sales driven individual. That loves to leverage relationships, analytical perspectives, creativity to build quality solutions and close business. Highly results driven, energetic leader that enables teammates to produce at their highest level of performance.

• Provide reporting and analytical support on a variety of existing, planned and proposed business issues as well as internal audit functions• Provide daily, weekly, monthly, and quarterly reports to management on the sales, finance, and results related to systems for the Business Markets segment. • Provide variance analysis of actual performance against budgets and forecast. • Provide monitoring of critical operational business metrics on a daily, weekly, and monthly basis. • Presentation of real time flash report or dashboard. • Analyze trends in key performance indicators, against benchmarks, identifying and communicating key business risks and opportunities.• Interface on a regular basis with the sales and other operating departments to determine the extent, if any, of changes to trends in the business.

• Daily entry of vendor invoices • Acquiring proper approval for invoices according to approval level assigned by company policies and procedures. • Ensuring proper GL coding for accounts and departments throughout the payment process.• Maintain professional relationships with internal/external customers and co-workers. • Oracle expense audits, review, allocate approvals and payment processing of expense reports.• Monthly journal entries, accruals/re-class for OPEX related items• Provide strong analytic skills, with accuracy and attention to detail in assisting the FP&A group with OPEX related budgeting. • Data analyst and reporting related to internal telecommunications, SWIS, temp labor, consulting, and contractors. All of this while providing a enjoyable and pleasant customer experience for everyone!

• Handle incoming phone and email inquiries from customers regarding billing.• Handling and resolution of customer trouble tickets.• Perform collections on large past due accounts.• Take customer credit card transactions, upon request.• Perform current billing for all non-enterprise customers on a monthly basis.• Work within Great Plains to maintain call and maintenance notes on all billing customers.• Work within Clarity Web, Clarity TotalBill, and NAMS Lite to maintain all SMB billing customers.• Develop working relationships with assigned customers to ensure smooth transactions.• Understanding of customer billing and collections process and operations.• Excellent customer service/management skills, including verbal and written communication.• Strong analytic skills, with accuracy and attention to detail.• Ability to effectively interact with multiple internal and external resources.• Demonstrated ability to manage multiple projects and priorities.• Ability to work within a high volume call center environment.• Demonstrated ability to work in a “Team” environment, establish trust and credibility, follow through on commitments, and take ownership of customer issues.