Ryan Loh Email & Phone Number

Singapore

Singapore, Singapore

Singapore

- Financials budgeting & forecasting - Resource planning and management- Managing internal and external stakeholders- Devise, revise and improve business processes

1 Depot Close, Singapore

- Lead Project Management Office- Lead and manage Application Delivery team- Devise, revise and improve business processes for SR management- Resource and financials forecasting & budgeting

Singapore

- Handles and coordinates all service requests with client and internal delivery team- Negotiation with client on SR costing and delivery schedule- Work with delivery team to ensure all SRs are delivered according to timeline- Resource and financials forecasting & budgeting- Lead monthly Change Control Board meeting with client- Devise, revise and improve business processes for SR management

- Leading Project Manager for global fleet management system• Project management and end-to-end implementation of Global ERP & Fleet Management system• Requirements gathering with stakeholders to address their business and technical requirements• Resource, timeline, budget management for projects lifecycles with external and internalstakeholders• Vendor management• System testing and integration• Training users and providing technical support• Business Analyst &… Show more - Leading Project Manager for global fleet management system• Project management and end-to-end implementation of Global ERP & Fleet Management system• Requirements gathering with stakeholders to address their business and technical requirements• Resource, timeline, budget management for projects lifecycles with external and internalstakeholders• Vendor management• System testing and integration• Training users and providing technical support• Business Analyst & PM for in-house learning management system• Facilitate, enable & enhance: - Strategic Business-IT alignment, - Utilizing IT to enhance Business efficiencies and productivity, - Enterprise IT Governance and Risks and - IT Competency Development Show less

Singapore

Achievement: Global ABM (Account Business Management) Team of the Year – Silver award• Identifying and devise plans and processes to recover revenue leakage• Engaging client to negotiate, manage and resolve billing disputes• Devise, training and revise business process for management of billing disputes• Creation of access database for reporting processes and auditing

Singapore

Achievement:SOE Individual Excellence award for the month of Aug 2012• Devise and revise business processes and plans for asset management• Management of Software Service Requests• Engaging internal & external stakeholders on software management related issues• Requirements gatherings and UAT for system roll-out and enhancements• Managing the software licensing for clients• Managing of MGLP orders for internal

Singapore

• Analyze, devise and propose new or improving part of HP’s business processes with theirpartners and end users• Liaising with regional teams and other stakeholders (such as the testing, IT team and otherbusiness units) to design and improve better systems and business processes• Supporting regional and internal team on operations and process issues• Working with partners, account managers and finance to resolve partner’s dispute on claims &programs related issues

Singapore

• Working with database in the areas of data cleansing, data extraction and execute deduplication,matching & linking of data in accordance to users guideline• In-house database administration & maintenance (Updating, retrieval, database hygiene & etc.)• Manage team of Telemarketer and Data Entry staff on assigned projects• Manage customer intelligence platform and other portal projects with local and regional projectpersonnel• Manage and execute internal project team… Show more • Working with database in the areas of data cleansing, data extraction and execute deduplication,matching & linking of data in accordance to users guideline• In-house database administration & maintenance (Updating, retrieval, database hygiene & etc.)• Manage team of Telemarketer and Data Entry staff on assigned projects• Manage customer intelligence platform and other portal projects with local and regional projectpersonnel• Manage and execute internal project team initiatives at local level• Provide data updates to internal project team include client data, tools or interface request Show less

Singapore

• Creating and maintaining access databases for reporting and trend analysis• Collate, analyse and report quality related data and statistical reports• Implement quality related projects, programmes and activities• Coordinate and communicate with both internal and external parties on the participation ofquality related activities• Guide, support and facilitate project work for Improvement teams• Administer and maintain department's record system• Facilitate… Show more • Creating and maintaining access databases for reporting and trend analysis• Collate, analyse and report quality related data and statistical reports• Implement quality related projects, programmes and activities• Coordinate and communicate with both internal and external parties on the participation ofquality related activities• Guide, support and facilitate project work for Improvement teams• Administer and maintain department's record system• Facilitate departmental meetings and activities• Provide secretariat support to workgroups and collaborative Show less

Singapore

• Led a team in managing registries daily operations• System administration and data management• Data trend analysis, auditing & cleaning• Gathering of users’ requirement and specifications for system enhancements• User Acceptance Testing• Staff and vendor management• Generation of statistic reports for internal & external stakeholders• Budget forecasting and planning

Bachelor Of Computing & Information System, Management Information Systems, General

Diploma In Mechatronic Engineering, Mechatronics, Robotics, And Automation Engineering