• Developed and maintained the Standards-based Management System for Dept. of Energy, Office of Science. • Coordinated between ColdFusion programmers and client to developed work-flows. • Tested application and procedures. • Documented process for external and internal use. For example, I created tutorials, both written and video, for internal and external users.• Created design of system web site in CSS.• Performed analysis of usage data to continuously improve the web site. For example. I streamlined the annual review process which resulted in a much higher rate of completion. • Provided first-responder support for internal and external users via phone, email, and in person.• Led training sessions for internal users and Subject Matter experts.• Gathered requirements for application needs For example, as the application was in transition to a .NET framework, I worked with the client and programmers to overhaul the process of assigning initial ownership of process drivers (e.g., Executive Orders, Federal Laws, D.O.E. Orders).• Served as an overall system expert. As a member of the team that initially developed the Science Management System, I became a subject matter expert on the philosophy and big-picture idea behind the system.