Ryan S. work email
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Ryan S. personal email
I'm a user experience (UX) professional with a strong desire and disposition towards servant leadership. I empower people to believe they are capable of more than they might have previously thought. I want people to grow and be happy.I am passionate about my field. I define user experience as improving the experience customers have with systems and anything created by people for other people. It is deeply ingrained in good software and device creation. It is good human-computer interaction (HCI), human factors/research (engineering psychology), aesthetic appeal, usability, & the strongest companies out there are marching forward with it as a key part of their products.
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User Experience ResearcherPushpay Aug 2022 - PresentRedmond, Washington, UsI'm responsible for conducting user research tests, artificial intelligence analysis, and monthly operational research activities (such as customer conversations that occur every month). -
Owner & User Experience Researcher/DesignerUsable Iterations Aug 2015 - PresentThis company is all about user experience and development of software & web applications. I started it to pursue my passions. It is about building better products by doing user experience (UX) well executed with dev. -
Director, User ExperienceFirst Command Financial Services, Inc. Aug 2020 - Jul 2022Fort Worth, Texas, UsI helped grow the team from a handful of researchers and designers to over a dozen. I was responsible for maturing the practice (currently we rate a 4 out of 6 going using the Nielsen Norman maturity model), and implementing the strategy of UX. Helping others to grow in their ability to do good UX work was a key part of maturing the practice.Institutionalizing UX was key to the success of First Command's modernization of products. -
Lead User Experience ResearcherFirst Command Financial Services, Inc. May 2020 - Aug 2020Fort Worth, Texas, UsI was responsible for mentoring, collecting user testing data, analyzing, reporting, and doing design work based upon that research. My role also included evangelizing UX and helping to mature the practice. -
User Experience Lead - Research & Design On Quick Service Restaurants7-Eleven Jan 2020 - Apr 2020Irving, Tx, UsIn this role I was responsible for in-store consumer facing and back office process system UIs & the overall customer experience. It was heavy design oriented. I also conducted a lot of customer & staff research on-site in stores and in the corporate offices to help make retail happen efficiently and positively for everyone involved: PMs, devs, QA, execs, other researchers & designers, other professionals, and most importantly... customers. -
Senior ConsultantSaxony Partners Jan 2018 - Jan 2020Frisco, Texas, UsAs a senior consultant I gave clients strategic UX, BA, and PM deliverables on or before deadlines. Qualitative and quantitative data justified my reports and my designs made it tangible and ready for dev. I was also responsible for interviewing, planning future initiatives, and working on attaining additional work for the firm. -
ConsultantSaxony Partners Jan 2017 - Dec 2017Frisco, Texas, UsAs a consultant I gave clients tactical UX, BA, and PM deliverables. Qualitative and quantitative data justified my reports and my designs made it tangible and ready for dev. -
User Experience ArchitectRexel Aug 2015 - Dec 2016Paris, Île-De-France, FrWithin an energy industry agile eCommerce environment I consulted on UX best practices on an 'internal UX startup' utilizing user research, analytics, and design. -
User Experience SpecialistHuman Factors International Jan 2014 - Aug 2015Fairfield, Ia, UsI led the vendor side (HFI) UX efforts for a large Pharma client (GSK). I conducted end to end work: requirements gathering, stakeholder interviews, heuristic evaluations, wire framing, and usability testing, design revisions, and creation of organized research/design artifacts. I also worked for a multitude of other clients doing research and design. -
User Experience DesignerSabre Airline Solutions May 2013 - Aug 2013Southlake, Texas, UsI utilized market research and feedback from the usability labs to create mock-ups and wireframes with Photoshop, Illustrator, Axure, and Balsamiq.In a team of four, we placed 2nd place out of 17 teams in a development and design competition for our gate traffic visualization application. -
Human Factors Psychology Lab ManagerTexas Tech University Aug 2008 - May 201379409, Tx, UsI organized research efforts, mentored undergraduates, maintained ethical integrity in our research lab, designed visual experiments, and conducted my own research.
Ryan S. Skills
Ryan S. Education Details
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Texas Tech UniversityHuman Factors Psychology -
Texas Tech UniversityPsychology
Frequently Asked Questions about Ryan S.
What company does Ryan S. work for?
Ryan S. works for Pushpay
What is Ryan S.'s role at the current company?
Ryan S.'s current role is UX Experience Leadership | SAFe PM/PO.
What is Ryan S.'s email address?
Ryan S.'s email address is rs****@****and.com
What schools did Ryan S. attend?
Ryan S. attended Texas Tech University, Texas Tech University.
What are some of Ryan S.'s interests?
Ryan S. has interest in Children, Disaster And Humanitarian Relief.
What skills is Ryan S. known for?
Ryan S. has skills like Usability Testing, User Experience, User Centered Design, Human Factors, User Research, Information Architecture, Task Analysis, Axure Rp, Wireframes, Human Computer Interaction, Usability, Agile Methodologies.
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