Ryan S.

Ryan S. Email and Phone Number

UX Experience Leadership | SAFe PM/PO @ Pushpay
Ryan S.'s Location
Flower Mound, Texas, United States, United States
Ryan S.'s Contact Details
About Ryan S.

I'm a user experience (UX) professional with a strong desire and disposition towards servant leadership. I empower people to believe they are capable of more than they might have previously thought. I want people to grow and be happy.I am passionate about my field. I define user experience as improving the experience customers have with systems and anything created by people for other people. It is deeply ingrained in good software and device creation. It is good human-computer interaction (HCI), human factors/research (engineering psychology), aesthetic appeal, usability, & the strongest companies out there are marching forward with it as a key part of their products.

Ryan S.'s Current Company Details
Pushpay

Pushpay

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UX Experience Leadership | SAFe PM/PO
Ryan S. Work Experience Details
  • Pushpay
    User Experience Researcher
    Pushpay Aug 2022 - Present
    Redmond, Washington, Us
    I'm responsible for conducting user research tests, artificial intelligence analysis, and monthly operational research activities (such as customer conversations that occur every month).
  • Usable Iterations
    Owner & User Experience Researcher/Designer
    Usable Iterations Aug 2015 - Present
    This company is all about user experience and development of software & web applications. I started it to pursue my passions. It is about building better products by doing user experience (UX) well executed with dev.
  • First Command Financial Services, Inc.
    Director, User Experience
    First Command Financial Services, Inc. Aug 2020 - Jul 2022
    Fort Worth, Texas, Us
    I helped grow the team from a handful of researchers and designers to over a dozen. I was responsible for maturing the practice (currently we rate a 4 out of 6 going using the Nielsen Norman maturity model), and implementing the strategy of UX. Helping others to grow in their ability to do good UX work was a key part of maturing the practice.Institutionalizing UX was key to the success of First Command's modernization of products.
  • First Command Financial Services, Inc.
    Lead User Experience Researcher
    First Command Financial Services, Inc. May 2020 - Aug 2020
    Fort Worth, Texas, Us
    I was responsible for mentoring, collecting user testing data, analyzing, reporting, and doing design work based upon that research. My role also included evangelizing UX and helping to mature the practice.
  • 7-Eleven
    User Experience Lead - Research & Design On Quick Service Restaurants
    7-Eleven Jan 2020 - Apr 2020
    Irving, Tx, Us
    In this role I was responsible for in-store consumer facing and back office process system UIs & the overall customer experience. It was heavy design oriented. I also conducted a lot of customer & staff research on-site in stores and in the corporate offices to help make retail happen efficiently and positively for everyone involved: PMs, devs, QA, execs, other researchers & designers, other professionals, and most importantly... customers.
  • Saxony Partners
    Senior Consultant
    Saxony Partners Jan 2018 - Jan 2020
    Frisco, Texas, Us
    As a senior consultant I gave clients strategic UX, BA, and PM deliverables on or before deadlines. Qualitative and quantitative data justified my reports and my designs made it tangible and ready for dev. I was also responsible for interviewing, planning future initiatives, and working on attaining additional work for the firm.
  • Saxony Partners
    Consultant
    Saxony Partners Jan 2017 - Dec 2017
    Frisco, Texas, Us
    As a consultant I gave clients tactical UX, BA, and PM deliverables. Qualitative and quantitative data justified my reports and my designs made it tangible and ready for dev.
  • Rexel
    User Experience Architect
    Rexel Aug 2015 - Dec 2016
    Paris, Île-De-France, Fr
    Within an energy industry agile eCommerce environment I consulted on UX best practices on an 'internal UX startup' utilizing user research, analytics, and design.
  • Human Factors International
    User Experience Specialist
    Human Factors International Jan 2014 - Aug 2015
    Fairfield, Ia, Us
    I led the vendor side (HFI) UX efforts for a large Pharma client (GSK). I conducted end to end work: requirements gathering, stakeholder interviews, heuristic evaluations, wire framing, and usability testing, design revisions, and creation of organized research/design artifacts. I also worked for a multitude of other clients doing research and design.
  • Sabre Airline Solutions
    User Experience Designer
    Sabre Airline Solutions May 2013 - Aug 2013
    Southlake, Texas, Us
    I utilized market research and feedback from the usability labs to create mock-ups and wireframes with Photoshop, Illustrator, Axure, and Balsamiq.In a team of four, we placed 2nd place out of 17 teams in a development and design competition for our gate traffic visualization application.
  • Texas Tech University
    Human Factors Psychology Lab Manager
    Texas Tech University Aug 2008 - May 2013
    79409, Tx, Us
    I organized research efforts, mentored undergraduates, maintained ethical integrity in our research lab, designed visual experiments, and conducted my own research.

Ryan S. Skills

Usability Testing User Experience User Centered Design Human Factors User Research Information Architecture Task Analysis Axure Rp Wireframes Human Computer Interaction Usability Agile Methodologies User Experience Design Heuristic Evaluation Psychology Research Design Photoshop User Interface Design Statistics Card Sorting E Commerce Data Analysis Human Factors Engineering Axure Usability Engineering Spss Ethnography Contextual Inquiry Experimental Design Web Design Wireframing Adobe Photoshop Cognitive Task Analysis Hierarchical Task Analysis Interaction Design Project Management Jira Icon Design Content Writing Wordpress Design Social Media Marketing User Research Strategy Adobe Illustrator Adobe Premiere Pro Design Strategy User Experience Adobe Creative Suite Communication Graphic Design Sketching

Ryan S. Education Details

  • Texas Tech University
    Texas Tech University
    Human Factors Psychology
  • Texas Tech University
    Texas Tech University
    Psychology

Frequently Asked Questions about Ryan S.

What company does Ryan S. work for?

Ryan S. works for Pushpay

What is Ryan S.'s role at the current company?

Ryan S.'s current role is UX Experience Leadership | SAFe PM/PO.

What is Ryan S.'s email address?

Ryan S.'s email address is rs****@****and.com

What schools did Ryan S. attend?

Ryan S. attended Texas Tech University, Texas Tech University.

What are some of Ryan S.'s interests?

Ryan S. has interest in Children, Disaster And Humanitarian Relief.

What skills is Ryan S. known for?

Ryan S. has skills like Usability Testing, User Experience, User Centered Design, Human Factors, User Research, Information Architecture, Task Analysis, Axure Rp, Wireframes, Human Computer Interaction, Usability, Agile Methodologies.

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