Ryan Lu Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Bloomfield, Connecticut, United States

Meriden, Connecticut, United States

USI is one of the largest insurance brokerage and consulting firms in the world, delivering property and casualty, employee benefits, personal risk, program and retirement solutions to large risk management clients, middle market companies, smaller firms and individuals.

New Haven, Connecticut, United States

- Automated the tracking of candidate applications with excel, resulting in improved efficiency of the recruitment process by 30%- Applied Excel's advanced formula capabilities to perform compensation analysis, leading to data-driven adjustments that resulted in an average 1.5% increase in salary for eligible employees.- Analyzed data from over 300 employee records using advanced pivot table functions, resulting in a 25% improvement in data accuracy and accessibility.- Fostered and managed relationships with project managers to develop solutions to projects and enhance the recruitment process.- Generated insightful HR analytics dashboards, highlighting trends in turnover rates, recruitment efficiency and diversity metrics.- Created and analyzed compensation spreadsheets, performing salary benchmarking and cost projection analysis on employee data.

West Hartford, Connecticut, United States

- Leveraged sales data analysis to identify in demand items and reorganize them for better visibility, resulting in increased sales.- Managed all front end operations including customer transactions, self checkout machines and merchandise returns.- Promoted CVS loyalty programs, contributing to increased customer engagement and increasing customer retention.- Provided product knowledge, answered questions regarding merchandise and offered exceptional customer service.- Assisted in inventory management by monitoring stock levels, initiating reorders, and conducting regular stock checks to prevent out-of-stock situations.